Data Center Facilities Manager

The DataCenter Service / Datacenter Cloud System (DCS) team is part of TikTok's global technology structure and supports the company's rapid growth by building and operating hyper-scale data centers, managing the server fleet lifecycle, providing cloud solutions, and developing various infrastructure services to ensure they are scalable and reliable. Responsibilities: - Participate in planning and constructing the CoLocation Data Center infrastructure project, monitor progress, facilitate communication, anticipate operational risks, and be responsible for testing, acceptance, and takeover of the infrastructure to ensure smooth project delivery. - Oversee the operation of CoLocation Data center infrastructure, ensuring stability, exploring optimization opportunities, and improving data center management. - Manage end-to-end change processes for all high-risk data center maintenance activities to ensure continuous facility operation. - Handle data center operation moderation, event reporting, fault tracking, and resolution to enhance service capabilities. - Maintain collaborative relationships with vendors, internal teams, and stakeholders to support seamless facility delivery. - Conduct regular audits and performance reviews of CoLocation Data Center maintenance programs, collaborating to improve facility upkeep. - Support the Data Center Operations team as a Subject Matter Expert to understand and manage design limitations and risks. - Supervise construction teams during Data Hall fit-outs, including coordination of IT services, power systems, and cooling infrastructure deployment. - This role requires availability outside normal business hours to respond to communications and coordinate management of critical, high-priority facility incidents impacting business operations. Qualifications: Minimum Qualifications: - Diploma or professional certification in Electrical/Mechanical Engineering (or related facility engineering discipline), with 5+ years of data center facility operations experience. - Proven experience implementing facility power redundancy designs (2N, N+1 distributed architectures) in production environments. - Deep understanding of cooling redundancy strategies and maintainability requirements (N+1, N+2 designs) for uninterrupted operations. - Hands-on experience maintaining critical data center mechanical/electrical systems: generators, chillers, cooling towers, air handling units, UPS, and electrical sub-distribution infrastructure. - Strong communication skills with meticulous attention to detail for facility documentation and stakeholder coordination. Preferred Qualifications: - Ability to prioritize complex facility workstreams in fast-paced, ambiguous data center environments. - Working knowledge of TIA-942 and ASHRAE standards for data center power and cooling capacity calculations. - Experience managing vendor contracts, facility capital projects, or operational uptime programs. - Strong risk assessment and decision-making capabilities to resolve critical facility uncertainties while maintaining business continuity.