Credit Services Officer

Do You Want to Be Part of a Global Team Where Collaboration Drives Success? Then join our team as a Credit Officer and lead with us!! What will you do: Collection of debtor accounts through outbound calls (verbal/non-verbal) to achieve cash flow targets utilising collection procedures and policy guidelines. Assess credit risk in line with the credit policy and to minimize risk. Upload excel pricing files into the system Reconcile payments, invoices and credits upon request from the customer Assist internal and external auditors with payment details, transaction history, copies of documents Handle customer claims, queries and disputes emanating from phone calls and emails Keep Sales, Order Management, Stores and other departments informed of progress on accounts being opened, pricing, customer queries and claim resolution Follow processes, credit policy and procedures as set for the Credit Services team. Develop good working relationships with all stakeholders. Ad hoc tasks as required in relation to the credit function. What Are We Looking For? Minimum 3-5 years’ experience in an Accounts Receivable or credit role Experience of working closely in a team of 10 people Strong interpersonal and communication skills Strong analytical and problem-solving ability Demonstrates initiative, accountability and ownership Strong attention to detail, accuracy and highly organised Strong focus on customer service ‘Customer First’ and process improvement Strong MS Excel skills Proven ability to work in a fast-paced and dynamic work environment. Systems Experience: SAP, Excel, Microsoft office applications Does This Sound Like a Match? Click the ‘Apply for position’ button and submit your CV and application letter in English via our recruitment system. Application due 2026-08-31