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Est. Monthly
Estimated €10,996 - €11,445
Posted August 12, 2026 · 5 days agoLast seen August 17, 2026Est. expiry September 16, 2026

Network Service Desk Specialist

Service Desk Network Specialist
Copenhagen, Denmark
Onsite · IT & Tech
Full-time · Mid-Level
English, Danish, Swedish, Norwegian
No People Management
3 years experience
How this salary compares
Salary Context: Network Service Desk Specialist

Hover or tap a row for full statistics (EUR / month on this chart).

Salary analysis

Compared with the selected benchmark ("All roles in Copenhagen, Denmark"), this listing's salary midpoint is about 91% lower. The offer sits below the benchmark range (€7,331–€13,890). The listed pay band (€916–€954) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 4 comparable listings.

Monthly salary comparison for Network Service Desk Specialist
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
All roles in Copenhagen, Denmark€7,331/per month€11,221/per month€13,890/per month
Pay in our data — not quoted in ad (Mid-Level)€916/per month€935/per month€954/per month
About the role

<p>Service Desk Specialist – Avancerede Netværksløsninger</p>...</p>

Job Details

Responsibilities

  • Handle escalated incidents from Service Desk and take full ownership until resolution
  • Troubleshoot complex network problems within Fortinet, SD-WAN, routing and security
  • Act as escalation point to third line, vendors and implementation teams
  • Proactively follow up on incidents and communicate with customers
  • Participate in technical customer meetings and escalations as needed
  • Train and support Service Desk colleagues and contribute to raising the overall technical level
  • Document solutions and contribute to ongoing improvements

Requirements

  • Experience as network engineer, consultant or in second/third-line support
  • Strong knowledge of networking technologies such as Fortinet, Cisco, SD-WAN, routing and security
  • Certification or practical CCNA-equivalent experience
  • Strong problem-solving skills and ability to work independently
  • Fluent English and good skills in at least one Scandinavian language

Skills & Technologies

FortinetCiscoSD-WANRoutingSecurity

Recruitment Process

  1. 1
    Talent Acquisition-screening
  2. 2
    Interview with Hiring Manager (Teams)
  3. 3
    Personality and aptitude tests with feedback
  4. 4
    Case interview with Hiring Manager and colleague/stakeholder
  5. 5
    Final alignment meeting
  6. 6
    Reference check
Seen 10 hours agoPartial Schema
Financial overview
€6.0M
Revenue
-€6.3M
Profit
-104.0%
Profit margin
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Top locations: Helsinki, Finland · 1
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