Customer Service Agent

German-speaking Booking.com Support – Build an International Career from the comfort of your home in Greece Ready to take your career abroad and gain global experience while living under the Greek sun?Join the Booking.com Customer Experts team in Greece — and help travelers plan their dream trips, all while you build your own international journey. Whether you’re looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability. Here, you’ll be working with one of the world’s leading online travel brands — all from the comfort of your new home in Greece. What you’ll be doing As a Customer Support Specialist, you’ll support German-speaking Booking.com users with everything from simple questions to full travel plans. Your role helps travelers feel confident and inspired — and makes their experience smoother from start to finish. Your daily responsibilities include: Handling incoming calls, messages, and emails from Booking.com users Managing reservations, special requests, changes, and complaints Researching travel options based on customer needs Modifying bookings according to client preferences Processing payments, cancellations, and adjustments Providing solutions that help travelers feel supported and well-informed