About the role
Swedish-speaking customer support role based in Greece with remote work from home. You’ll be helping customers and restaurant partners via calls, chats and tickets, handling questions about orders, deliveries, refunds and platform usage, providing calm, friendly and solution-oriented support, using templates and guidelines to ensure quality, escalating sensitive cases when needed, and taking part in occasional ad-hoc tasks. The role includes a full relocation package to Greece (flight + hotel + housing support), a competitive monthly salary with two extra salaries per year, health insurance, discounts, paid training with certified instructors, growth opportunities in an international environment, social events, and a multicultural workplace. You’ll need fluency in Swedish, good English skills, confidence with computers, strong written communication, and a positive attitude. Customer service experience is a bonus but not required.
