Customer Service Representative

We are seeking a full-time Customer Service Representative. Are you interested in a challenging and international customer service role? Would you like to join our growing team? We are Conventures - a family business focused on outsourcing solutions for customer service and product management. As a Customer Service Representative with us: You will work as part of the customer service and product management team. You will handle comprehensive customer service for well-known client companies and brands operating in various industries. You will serve customers across multi-channel platforms such as phone, email, chat, and social media services. Our office is located in Turku, in a fully renovated Kurjenlinna. Here you will encounter a sense of history surrounded by thick brick walls in a modern working environment with pleasant colleagues. Bob The Bot, our virtual customer service agent, is also waiting for you. What do we expect from you? - You have previous experience in customer service and an active approach to work - You enjoy customer service, and creating a positive customer experience is important to you - Handling various customer encounters across different channels comes naturally to you - You like varied tasks, are flexible regarding changes, and enjoy problem-solving - You communicate fluently both orally and in writing in Finnish and English. Swedish is a plus. - You have good digital skills and can use different information systems simultaneously. - You are a team player and create a positive atmosphere. Interested? You can learn more about us at www.conventures.fi; as you will notice, people enjoy working here. Send your application to info@conventures.fi or fill out the application form via our website www.conventures.fi and attach your CV by August 15, 2026. We hope to welcome you as our new colleague.