Product Quality Expert

We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts. We innovate constantly and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different. Let us describe the challenge we offer In this role you will be fully focused on the quality of Polestar products. You will assure that Polestar have the right focus to immediately identify any potential quality defect by using all possible sources of information and secure fast solutions. Except from internal Polestar cooperations, you will also work in close collaboration with Volvo Cars and Geely in the areas of Product Quality, Product Compliance, Manufacturing, Research & Development, and Customer Service. What you'll do As a member of the Global Manufacturing Quality team, you will: - Be an expert in customer perceived and experienced product quality, both detection of issues as severity assessment according to Polestar Quality standards. - Represent Polestar Quality towards our suppliers and business partners in quality related processes and matters. - Be the interface between Polestar’s global quality teams, the aftermarkets and the plant’s Quality improvement teams, handling internal and external quality escalations, non-conformities and deviation according to agreed processes and working methods. - Drive and participate in the investigation, symptom analyze, problem description and data collection of customer quality and compliance problems arising, support the root cause analyze and solution development within the agreed problem-solving processes until interim and permanent containment actions are implemented at customers, logistic flows, in plant or at suppliers. - Manage and calibrate the plants quality KPI’s, the plant’s consumer product audits and other decided product validation activities for Polestar products. - Collect, analyze and report market quality data as input to the quality improvement processes. Start investigations where required. - Perform product and process audits where and when required independent or with business partners and report the found non-conformities to Polestar management and related business partners and suppliers. - Represent Mfg. Quality team in Polestar Programs working together with the Program Quality teams to support flawless launches of new models. Who you are To be a great fit for this role, we are looking for you with positive attitude and a great passion for the EV industry. You have interest in the area of connectivity, exceptional communication skills, and a curious and analytical mindset. You have the ability to work professionally and building strong and sustainable relationships in a fast-paced and global environment. Also, you are a great team player and thrive in completing tasks efficiently and independently with a high-driving spirit. To be successful in this position we believe you have: - University master’s degree in engineering or equivalent through experience, with a strong interest in product engineering and manufacturing. - Minimum 7 years of automotive Quality, Manufacturing, Supplier Quality Management or R&D experience. - Good knowledge about customer quality, quality systems, data analyze & problem solving and manufacturing and launch processes. - Excellent communication and coordination skills. - Fluent in Chinese and English. At Polestar, you will be working in a cross-functional and international team, with English as a natural language for written and spoken communication. - Fluent in MS Office applications and data reporting tools like Excel, Word, PowerPoint and PowerBi. - Have a holistic view and high degree of courage, integrity and business ethics. At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar’s in a scale-up phase you thrive by working in a fast-paced environment. People at Polestar We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility. We are an electric performance brand, determined to improve the society we live in.