Internal Sales Specialist

Job Description As an Internal Sales Specialist, you will play a key role in supporting sales and ensure that the quotation and ordering process proceeds smoothly from delivery to invoicing. You will work with customers daily, so you will succeed in this role with your sales-oriented approach and customer service mindset. The role includes process-oriented tasks that require accuracy, organization, and the ability to work carefully. This position offers an excellent opportunity to develop your sales skills. Additionally, you will be responsible for handling the daily practical matters of the office, such as answering phone calls, receiving customers, and other tasks that support a smooth daily office routine. We expect some previous experience in sales and customer service. However, more important to us is your proactive attitude and your desire to learn new things and develop your skills. Responsibilities - Order processing - Ensuring and monitoring deliveries and invoicing - Performing pricing according to instructions - Handling and ensuring centralized customer communication - Managing daily office routines and current matters - Collaboration with internal teams We are looking for - A suitable commercial or technical educational background - Fluent oral and written skills in Finnish and English - Experience using ERP systems - Good skills in using Microsoft Office tools - Ability to independently ensure the progress of matters within your area of responsibility - Good collaboration and communication skills We value it if you have - Knowledge of other Nordic languages - Interest in the IT industry To succeed in the role, you are: - Proactive and see things through to completion - Responsible and careful - Accurate and organized Our recruitment process Academic Work is handling this search on behalf of its client, who requests that all questions regarding the position be directed to Academic Work. Applicants are interviewed continuously, and if we have already progressed further in the recruitment process, we may close the application before final selections. The selection process includes tests measuring personality traits and cognitive ability. The tests serve as tools to find the right person for the position and ensure an equal and fair evaluation.