Monthly
€1,633
Posted July 1, 2025 · 424 days agoLast seen August 29, 2026Est. expiry August 5, 2025
How this salary compares
Salary Context: Customer Service Agent
Hover or tap a row for full statistics (EUR / month on this chart).
Market Average: Customer Service Agent
€1,995
€2,147
Market Average: Mid-Level Level
€1,976
€1,976
All roles in Sofia, Bulgaria
€7,000
€12,000
From job ad (Mid-Level)
€1,633
€1,633
Salary analysis
Compared with the selected benchmark ("All roles in Sofia, Bulgaria"), this listing's salary midpoint is about 83% lower. The offer sits below the benchmark range (€7,000–€12,000). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 1 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Agent | €1,995/per month | €2,071/per month | €2,147/per month |
| All roles in Sofia, Bulgaria | €7,000/per month | €9,500/per month | €12,000/per month |
About the role
Swedish Customer Service Agent in Sofia
Job Details
Responsibilities
- Deliver professional support for products and services
- Master CRM software, ticketing systems and tools
- Engage customers via phone, email and chat
- Resolve inquiries within SLAs
- Meet or exceed performance goals for call handling time
- Collaborate with team to share best practices
- Participate in ongoing training and stay updated
Requirements
- Fluent Swedish
- Fluent English
- Strong interpersonal skills
- Customer service orientation
- Ability to follow structured guides
- Active listening and problem-solving skills
Skills & Technologies
CRM softwareTicketing systemsCRMMulti-channel communication
Benefits & Perks
Recruitment Process
- 1Application
- 2Screening
- 3Interview
- 4Offer
Seen 5 hours ago
| Location | Active listings |
|---|---|
| Remote - Global | 4 |
| Remote - Europe | 2 |
| Role type | Active listings |
|---|---|
| Freelance Recruiter | 3 |
| German International Freelance Recruiter | 1 |
| CV Matching Service | 1 |
| Recruiter | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 6 |
Related Opportunities
📚
Salary Transparency in Finnish Job Listings
Only about one in four ads include pay. Which industries disclose salaries, how junior vs senior compares, and what changes with the EU directive.
📚
Cool Finnish Tech Companies Working in English
Discover the coolest tech companies in Finland that embrace English as their working language.
📚
Best Job Websites in Finland
Discover the best job search websites in Finland for finding your next job.
📚
How to find a job in Finland
Practical 2026 guide: where Finnish jobs are posted, how to cover career pages and Työmarkkinatori without juggling every site, and how JobCrawls keeps search and tracking in one workflow.
🏢
More jobs at Next Job Abroad
Explore all open positions at this company
💻
Jobs requiring CRM software
Find jobs requiring CRM software
💻
Jobs requiring Ticketing systems
Find jobs requiring Ticketing systems
💰
Jobs with similar salary
Find jobs with similar salary ranges
Discover more opportunities that match your interests and skills