Customer Service Representative
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Lisbon, Portugal"), this listing's salary midpoint is about 89% lower. The offer sits below the benchmark range (€9,260–€13,890). The listed pay band (€1,109–€1,434) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Representative | €1,520/per month | €2,163/per month | €2,794/per month |
| All roles in Lisbon, Portugal | €9,260/per month | €13,890/per month | €13,890/per month |
Bol.com, a major online retailer, seeks enthusiastic customer service staff to speak with customers from Lisbon or remotely from within Portugal. You will assist customers via social media, email and phone, ensuring the best possible service and a friendly interaction. The role is part of an international team and includes a development program that has driven internal promotions. Training is fully funded, and there is an opportunity to learn Portuguese with a free course. Equipment is provided for remote workers, and relocation support is available for those moving to Lisbon.
Job Details
Responsibilities
- Assist customers via social media, email and phone
- Provide clear guidance and solutions
- Ensure high quality customer service
Requirements
- Fluent Dutch or Flemish (written and spoken)
- Flexible shifts
- Available for at least 6 months
- Reside on the Portuguese mainland or willing to relocate to Lisbon
- 18 years or older
- Completed secondary education in the Netherlands or Belgium
Skills & Technologies
Education Level
No degree required
| Location | Active listings |
|---|---|
| Remote - Global | 2 |
| Kreta, Hellas | 1 |
| Hellas, Greece? | 1 |
| Role type | Active listings |
|---|---|
| Customer Service Representative | 2 |
| Role level | Active listings |
|---|---|
| Mid-Level | 2 |
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