Sales & Service Cloud Technical Product Owner
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Stockholm, Sweden"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€3,900–€13,022). The listed pay band (€500–€675) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 11 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Stockholm, Sweden | €3,900/per month | €7,051/per month | €13,022/per month |
| Pay in our data — not quoted in ad (Mid-Level) | €500/per month | €588/per month | €675/per month |
We are looking for a Salesforce Sales & Service Cloud Technical Product Owner to shape St1's CRM approach and deliver the Salesforce-based solutions that support our sales, customer service, and business operations. This role sits where business needs meet technical delivery: you make sure what we build is scalable, secure, and actually adopted by the people who use it. A big part of the role is partnering with business teams who are actively developing their digital ways of working. You act as a trusted advisor, drawing on experience from multiple Salesforce implementations to guide teams, introduce best practices, and drive real process change and adoption, not just deliver features. You work closely with business stakeholders, architects, developers, and administrators, translating requirements into a prioritized backlog and actionable solutions. This is a hands-on role: it combines business analysis with real configuration work in Salesforce, so you are as comfortable writing a user story as you are building in the platform.
Job Details
Responsibilities
- Define and communicate the roadmap for Salesforce Sales & Service Cloud capabilities
- Align platform initiatives with business objectives and customer experience goals
- Continuously evaluate new Salesforce features and innovations for business value
- Own and maintain the Sales & Service product backlog
- Gather, analyze, and prioritize business and technical requirements
- Translate business needs into clear user stories and acceptance criteria
- Provide technical guidance on Salesforce architecture, integrations, and configurations
- Partner with architects and developers to design scalable, secure solutions
- Configure Salesforce Sales and Service Cloud hands-on where needed
- Act as the primary liaison between business users, Business Technology, and external vendor teams
- Design and facilitate workshops, discovery sessions, and process improvements
- Manage expectations and communicate progress, risks, and dependencies
- Coach teams through change and foster ownership of new ways of working
- Share insights and best practices from prior implementations
Requirements
- 5+ years of experience working with Salesforce platforms
- 3+ years in Product Owner/Business Systems Analyst/Technical Lead roles
- Hands-on experience configuring Salesforce Sales and Service Cloud
- Strong understanding of CRM, sales operations, and customer service processes
- Experience driving organizational change and adoption in varying digital maturity environments
- Track record delivering Salesforce implementations across multiple organizations
- Bachelor's degree in Information Systems, Computer Science, Business, or related field
Skills & Technologies
Education Level
Bachelor
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