Delivery Associate

About the Role Oradian is looking for high-potential early-career professionals to join our Delivery organization and gain cross-functional exposure across customer operations, workflow optimization, and implementation within a global banking technology company. This is a high-exposure role designed for individuals who want to build strong operational, analytical, and customer-facing capabilities in a fast-paced SaaS environment. You will work directly with experienced Delivery professionals supporting: - Banks - Microfinance institutions - Fintechs - Digital lenders across multiple international markets. Unlike traditional entry-level roles focused on a single function, this role provides broad exposure to how financial technology platforms are implemented, supported, and optimized in practice. What You’ll Do You will support different areas of the Delivery organization and gradually build understanding across: - Customer operations - Support - Workflow optimization - Implementation activities Your responsibilities may include: - Supporting customers in day-to-day operational usage of the platform - Working on real customer issues and operational challenges - Participating in workflow reviews and operational improvement initiatives - Supporting implementation and delivery activities for new and existing customers - Assisting with system configuration and operational setup activities - Participating in customer meetings, workshops, and internal discussions - Collaborating with Support, Product Adoption, and Implementation teams - Learning how Core Banking Systems support financial institutions in practice - Contributing to process improvement and operational efficiency initiatives About You We are looking for candidates with strong foundational capabilities, high learning agility, and long-term growth potential. - 2–3 years of professional experience - Strong analytical and problem-solving skills - Structured thinking and communication - Strong learning agility and curiosity - Attention to detail and ownership mindset - Ability to work in fast-paced and structured environments - Strong written and verbal English communication skills Preferred Backgrounds: We welcome candidates from backgrounds such as: - Business - Finance - Banking - Economics - Information Systems - Engineering - Technology-related disciplines Who Will Thrive in This Role You: - Enjoy solving complex operational problems - Ask thoughtful questions - Learn quickly and adapt fast - Take ownership and follow through - Are comfortable working across different types of tasks and teams - Want to build broad operational and business understanding early in their careers About Us Oradian is a highly specialized B2B SaaS company providing cutting-edge cloud-based core banking systems for neo-banks, digital banks, fintechs, and traditional banks in Asia and Africa serving more than 25 million clients across the globe. We are powering scalability, flexibility, and digital acceleration of some of the largest, fastest growing and most innovative financial institutions across these dynamic regions. We love what we do, so a positive attitude and passion for our mission are essentials for our team! If you are an individual who thrives on finding innovative solutions to meet the toughest of challenges, and who is eager to get your hands dirty – look no further. At Oradian, we are a merit-first, performance-driven company. Our strength comes from a diverse, multinational team united by a shared focus on creating real impact. We recognize and reward performance, valuing the unique perspectives and experiences that each individual brings. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.