Customer Service Sales Representative

Are you our customer-oriented, change-minded and ambitious customer service sales representative who is keen to develop yourself and your work? If you want to strengthen the financial security of our owner-customers in the North Savo region and develop into a future financial-sector professional, apply to join our great team! Services and solutions for our owner-customers’ finances, health and property are a key part of your work. You will meet our owner-customers using multiple channels. You will ensure customer satisfaction by making LähiTapiola’s advanced solutions and services available to them. You will professionally assess the real-life circumstances and needs of new and existing customers to offer them the best possible comprehensive solution for insurance as well as savings and investment services. You have excellent emotional and interpersonal skills and a strong desire to work with our customers through multiple channels, using different tools and channels. You will be based at our Varkaus office at least two weekdays a week; on other weekdays, you can work flexibly at other offices in our region and remotely. Online and office meetings, as well as telephone consultations, are a key part of your day, so you communicate naturally and confidently through different channels and know how to use your interpersonal skills regardless of the channel. You can work flexibly on weekdays. Working hours are 37.5 hours per week in accordance with the insurance-sector collective agreement. We expect you to have an enthusiastic, responsible, solution-oriented and sales-minded approach to work; an empathetic, responsible and customer-oriented attitude; excellent negotiation, emotional and interpersonal skills and fluent oral and written communication; the ability to work at a fast pace in a role where tasks can vary daily; the courage and ability to make independent decisions; strong skills in managing yourself, your energy and your work; curiosity, a desire to learn and a passion for continuously developing your work; and a positive attitude to promoting collaboration across team boundaries to improve the owner-customer experience. Previous experience in the financial sector or higher-education studies are considered an advantage in this role. They are not essential if you have the right attitude and are ready to learn and develop into a future financial security expert with us at LähiTapiola Savo. You will join a large and diverse team surrounded by a fantastic group of financial-sector professionals. You will work on meaningful and varied tasks and responsibilities, with opportunities to develop and advance according to your experience and capabilities. You will be part of a relaxed and welcoming local work community ready to help you succeed in the role. We always provide comprehensive onboarding, and support for developing your skills continues after the initial orientation. You can complete separate industry qualifications alongside work, for example the VTS Insurance Examination. Pay consists of a fixed monthly salary under the insurance-sector collective agreement (pay grade F), a possible personal supplement determined by work experience, and sales and performance commissions that you can influence through your own work. You will also receive a lunch benefit and a sports and recreation benefit from the beginning of your employment, comprehensive occupational healthcare, work ability insurance to support your health and well-being, and other varied employee benefits. For further information about the role or working with us, contact your future manager, Sales Director Marko Mielonen, by phone on weekdays from 14:00 to 16:00 at 050 4102348 or by email at marko.mielonen@lahitapiola.fi. If you are interested, you may be the missing piece our team is looking for. Apply by completing the application form by 15 October 2026. The start date will be agreed. The credit information of provisionally selected candidates will be checked. The role includes selling and processing motor liability insurance, which requires registration rights granted by Traficom. Traficom will check the information of selected candidates with the Legal Register Centre. Candidates selected for the role must meet the insurance-sector good-repute requirements. This will be verified when the employment contract is signed.