Consumer Insights Manager

Position Overview Zynga Consumer Insights is looking for an experienced consumer research professional to join our team as a Consumer Insights Manager. Reporting to the Director of Consumer Insights, you will be responsible for research projects that deliver insights regarding Zynga’s portfolio as well as the overall gaming marketplace. You will be independently managing a variety of projects, qualitative and quantitative, across marketing and game design initiatives. You will be hands-on, from start to finish, and your work will help drive innovations and improvements for both live games and new games in development. A successful candidate should have extensive experience designing and running primary research, analyzing and visualizing data, and socializing information across an organization. Our team works closely with a variety of stakeholders across Zynga, often embedding ourselves within game studio teams, so the successful candidate will have a track record of building trust and strong relationships with new clients (internal or external). Some international travel will be required to attend research in person and to visit stakeholders. Demonstrated expertise in building and maintaining research panels is a significant advantage. While previous gaming industry experience is not required, a passion for gaming, especially mobile gaming, is a valuable asset for this role. What You'll Do Partner with stakeholders to design and scope primary research methodologies that align with key business objectives. Independently execute diverse qualitative and quantitative research projects, from facilitating player interviews to leading complex segmentation studies. Manage relationships with external research vendors and internal organizational partners. Build and maintain high-quality research panels to support Zynga’s ongoing research needs. What You Bring 4+ years of experience in a custom primary research function, either client or vendor side. Demonstrated proficiency with a comprehensive range of qualitative and quantitative primary research methodologies. Experience with survey tools such as Alchemer and Qualtrics. Strong interpersonal skills, with the proven ability to build cooperative and productive relationships with internal and external partners. Fluent English is essential; proficiency in Turkish is a plus. Bonus Points Experience building and maintaining sample panels (client or vendor side). A strong passion for games. What We Offer YouZynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).