Sales and Service Expert

Would you be the new enabler of our customers' success stories? Are you interested in business operations, Finnish business life, and sales? The purpose of our work is that our corporate customers can build their own future with confidence without worrying about possible damages and their consequences. In the Business Center unit, we help our customers build their own success story by offering them our expertise as well as products and services to ensure the continuity of their business. Your task as a Sales and Service Expert is to be responsible for the product and service entity at different stages of the customer relationship lifecycle using your expertise. We are actively in contact with customers and offer our products and services and also take care of our customers' needs when they contact us. The tools are the phone and various digital channels. You will work closely with If's other functions and our partners. Your team: With us, you will become part of a goal-oriented team and a strong coaching culture where we support each other to succeed and develop. In addition to our customers, we care about each other and also have fun together. We offer: In the same way that we have expectations of you as an employee, we assume that you have requirements for us as an employer. Here are examples of what we offer you: • Comprehensive insurance benefits, including staff health insurance and discounts on personal insurance • An inclusive and professional community where everyone is welcome as themselves • Diverse career and development opportunities in the largest insurance company in the Nordics • A workplace that promotes well-being, including comprehensive occupational health care, modern workspaces, ePassi and social activities • Lunch benefit • Opportunity for hybrid work Who are you? You are bold, eager to grow and already have experience and evidence of productive sales work. You are used to a brisk pace of work, and tracking results motivates you. You adapt to having clear frameworks for the working day and that areas of work are measured and monitored. You take responsibility for your tasks and are interested in developing your own activities. You understand what things affect the customer experience and customer decision-making. You are genuinely interested in discussing customers' business from both a service and sales perspective. You are skilled at turning a service conversation into a sales one. You adapt to goals where you have to balance service and sales. You have the ability to work with many systems at the same time while talking to the customer. Understanding and experience of the business world will help you get into the job, but equally your background can be from consumer customers. In addition to Finnish language skills, you have a good command of English; Swedish language skills are seen as an advantage. Practical matters and further information Location: Turku Application: Answer the questions on the application form and attach your CV. A separate cover letter is not required. Recruitment process: To ensure a fair recruitment process, after the first screening we use tests and a video interview as the first step to assess potential and suitability for the position. After this, selected persons proceed to a personal interview. Employment: Permanent Last application date: 16.8.2026 Start of work: October Salary: Fixed monthly salary Further information can be provided by: Team Lead Henri Kalliokoski tel. +358 451200010 on Thursday 6.8. 13-15, Team Lead Jenni Keskievari tel. +358 440960004 on Wednesday 12.8. 9-11 The applicant must be of good repute, as required by Section 16 of the Insurance Distribution Act (234/2018).