CRM Specialist

As a HubSpot CRM Specialist, you will be a key member of the Global Business Operations team, responsible for the implementation, administration and ongoing optimisation of HubSpot Sales Hub and CRM. You will support pipeline management, sales reporting, deal tracking, automation and integrations across the sales organisation. The role is suited to someone with strong CRM administration experience who enjoys improving processes, solving technical challenges and increasing sales productivity. Key responsibilities include managing CRM configuration, troubleshooting, translating business requirements into scalable solutions, maintaining data quality, ensuring seamless integrations, and supporting sales users. You will also lead cross-functional CRM projects, investigate issues, develop operational processes, support integrations with various sales tools, and work closely with global teams to ensure compliance and efficiency. The ideal candidate has 2-4 years’ experience with CRM platforms like HubSpot or Salesforce, a university degree or equivalent, fluent English, and basic HTML/CSS/JavaScript knowledge. Desirable skills include experience in a global matrix organization, AI tools, and HubSpot certifications. Benefits include hybrid work, 26 vacation days, private medical care, multisport card, life insurance, and support for work-life balance. Join IFS to work on impactful projects with a diverse, innovative team.