About the role
Roles & Responsibilities • Understand enterprise application architectures and map application dependencies on the underlying storage, server, operating system, database, virtualization platform, network and firewall infrastructure and dependencies on other enterprise applications in the customers production and DR environments / cloud environments • Understand DR process automation platforms and innovate to optimize recovery time objectives by automating DR process workflows • Co-ordinate with enterprise application and infrastructure (storage, server, operating systems, database, virtualization, network, firewall and information security, cloud) teams • Work with the customer DR focal to document and maintain the enterprise IT DR plan documentation • Work on detailed planning for mock test drills and live DR drills in co-ordination with enterprise IT and business teams • Maintain runbooks and DR recovery procedures for enterprise applications • Maintain a satisfactory security and compliance posture for the DR environment and DR processes and interface with IT and BCP internal and regulatory auditors • Participate in planning and execution meetings • Coordinate table-top exercises as required • Plan and update the DR drill calendar in consultation with the customer DR focal and regularly communicate the DR drill calendar schedule to the concerned stakeholders • Plan, orchestrate, execute, and report on mock test drills and live DR drills • For DR related incidents work on RCA if any and communicate updated documents to the relevant stake holders • Track DR drill success ratios and ensure DR exercise plans and DR execution reports are prepared and submitted as per agreed TATs • Develop operational technical assets in the form of DR plans, DR exercise plans, DR execution reports, Technical Recovery Guides (TRGs) • Continue to develop subject matter expertise through external and internal training and excel as a trusted advisor on the latest Disaster Recovery and Business Continuity areas • Engage with Customer teams when required and provide subject matter expertise / demo’s and participate in executive briefings with the customer. This involves advising, briefing and presenting to senior customer executives
