Vastaanottovirkailija yörespa, Hullu Poro Oy, Levi - Hullu Poro Oy - Kittilä, Finland

Customer service tasks at Levi Hullu Poro Oy night reception. We are looking for a customer-oriented and responsible night receptionist for Hotel Hullu Poro Oy in Levi for the 2026-2027 season, starting from early November. In this role, you will be the main face of our hotel during the night, handling reception routines smoothly and assisting guests in various situations. The work begins according to agreement. Submit your application soon and join our team! Night receptionist tasks and responsibilities: - Guest check-in and check-out during the night - Answering phone calls and emails, in English and other languages if needed - Managing incoming and outgoing reservations, changes, and payments in hotel systems - Ensuring safety during night hours and responding to disturbances - Handling other night-time hotel routines (e.g., reporting, billing, maintaining order and cleanliness at the reception) - Providing on-site and remote customer service with a positive attitude Expectations for the night receptionist role: - Responsible and independent work style, able to stay calm in challenging situations - Good customer service skills and a friendly attitude, treating every guest equally - Ability to handle multiple tasks simultaneously in a variable night shift rhythm - Previous experience in hotel or customer service work is an advantage but not mandatory - Fluent Finnish, English language skills, and additional language skills are a plus - Reliability and accuracy in a responsible night role What we offer: - Diverse and responsible night work at a popular travel destination in Levi - Support from a professional and encouraging team - Careful onboarding and opportunities to develop as an industry professional - Comprehensive staff benefits, including access to Hullu Poro Oy services and networks - Assistance in finding accommodation in Levi How to apply for the night reception role at Levi Hullu Poro: Interested? Submit your application and CV via the provided link. We will interview and fill the position as soon as a suitable candidate is found, so act quickly! Join our fun team and help create unforgettable customer experiences at Hullu Poro Oy in Levi.