Project Coordinator

Under the supervision of a Production Manager or Production Lead, the Project Coordinator, Production provides back-office (non-customer facing) support in a specific timezone to enable 24/5 production delivery. They will report directly into a hub lead for their geo who will manage their capacity and performance. - Assigning linguists to projects within the Lilt platform. - Setting and managing project deadlines according to customer SLAs. - Tracking assignment status, including acceptance and rejection rates from linguists. - Communicates well with local colleagues and internal production team members - Communication with linguists to confirm project status, any risks/issues impacting ability to deliver on time. - Coordination of queries from linguists; logging queries in the appropriate format/platform, directing responses back to linguists within production timelines. - Reassignment of projects to alternative linguists as needed to meet project deadlines or mitigate quality issues. - Data entry and administration related to linguist performance, availability and payments. - Sending and receiving translation quality feedback (revision reports or other format) to linguists. - Checking status of QA checks in Lilt and following up with linguists on non-completion/non-compliance. - Delivering projects by the project deadlines - Ensures all system admin, including data entry, is accurate for their accounts - Has a clear understanding of all production workflows and processes related to their tasks and duties. - Utilize systems and tools released by Production Enablement - Consistently follows correct protocols for their tasks and accounts. - Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise. - Required Education: Bachelor's Degree - Required Experience: Proficient in English at a professional level; Past experience includes translation, project coordination/management, linguistic or other localization related activities; Solid organizational skills including meticulous attention to detail and multitasking skills; Able to meet deadlines and work under pressure. - Preferred Experience: 1+ years in a project management role or similar field. - AI is changing how the world communicates — and LILT is leading that transformation.