Support Agent
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Remote - Mexico"), this listing's salary midpoint is about 149% higher. The offer sits above the benchmark range (€6,945–€7,523). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 1 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - Mexico | €6,945/per month | €7,234/per month | €7,523/per month |
| From job ad (Mid-Level) | €18,000/per month | €18,000/per month | €18,000/per month |
Requisitos:B Ingles Avanzado Nivel CB Portugue9s Avanzado Nivel CB Manejo de Microsoft, Software, Hardware.B Ingeniero en sistemas computacionales o a fin, preferentemente titulado.B Experiencia mínima de 1 af1o en puesto similar.B Actitud de servicio.B Proactivo.B Trabajo en equipo.B Se realizare1n entrevistas en Ingle9sB Actividades:B Proporcionar soporte remoto a los usuarios, restablecimiento de contrase dentro de AD o correo electrf3nico, agregarlos nuevamente al dominio, mapear las unidades a las que solicitaron acceso y ayudar con la instalacif3n de software solicitado.B Revisif3n y manteamiento correctivo.B Experiencia con atencif3n a clientes de Estados Unidos y BrasilB Ofrecemos:B Sueldo $18,000.00 pesos brutosB Prestaciones de ley.B Prestaciones Superiores:B Vales Despensa, 22 dedas de Aguinaldo, 14 dedas de VacacionesB Apoyo de Home Office $300 pesos de Internet, $100 pesos de Luz y Apoyo de Equipo $150 pesos mensualesB Beca al 100% para estudiar idioma a partir de que tienes 6 meses de antigfedad con contrato indeterminado.
Job Details
Responsibilities
- Provide remote user support: password resets in AD or email, re-add to domain, map requested drives, assist with software installations.
- Review and perform corrective maintenance.
- Experience handling US and Brazil clients.
Requirements
- English Advanced (C2)
- Portuguese Advanced (C1)
- Microsoft software/hardware knowledge
- Engineering degree in computer systems or related field (preferred)
- 1+ years in similar role
- Service mindset
- Proactive
- Teamwork
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1Screening
- 2Interview
- 3Offer
Related Opportunities
Discover more opportunities that match your interests and skills