Gaming Project Coordinator

RESPONSIBILITIES: Executes administrative production tasks as delegated by Production team members. DUTIES: Assigning linguists to projects within the Lilt platform. Setting and managing project deadlines according to customer SLAs. Tracking assignment status, including acceptance and rejection rates from linguists. Communicates well with global colleagues and internal production team members. Communication with linguists to confirm project status, any risks/issues impacting ability to deliver on time. Coordination of queries from linguists; logging queries in the appropriate format/platform, directing responses back to linguists within production timelines. Reassignment of projects to alternative linguists as needed to meet project deadlines or mitigate quality issues. Data entry and administration related to linguist performance, availability and payments. Sending and receiving translation quality feedback (revision reports or other format) to linguists. Checking status of QA checks in Lilt and following up with linguists on non-completion/non-compliance. Delivering projects by the project deadlines. Ensures all system admin, including data entry, is accurate for their accounts. Has a clear understanding of all production workflows and processes related to their tasks and duties. Utilize systems and tools released by Production Enablement. Consistently follows correct protocols for their tasks and accounts. Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise.