
Education Program Manager
Program Manager at Correlation One oversees the design, launch, and ongoing management of live, online training programs. You will coordinate program delivery across teams, manage admissions workflows, hire instructional staff, and maintain high-quality client communications. The role involves collaborating with cross-functional teams to ensure program impact, scalability, and smooth operation. You will lead and mentor a small team of 1-2 Operations Analysts, support client relationships, and contribute to strategic program enhancements. Reporting to a Senior Program Manager, this position requires a motivated individual who can navigate ambiguity and drive process improvements. Key responsibilities include program management, admissions, team leadership, client relationship management, cross-functional collaboration, strategic insight and reporting, and continuous improvement. Bachelor’s degree preferred; Master’s degree a plus. 3-5 years of program management experience, including at least 1 year in education or training, is expected. Remote-friendly with East Coast aligned hours and occasional Saturday work. Strong preference for a candidate located in the MENA region.
Job Details
Responsibilities
- Program Management: assist in preparation and launch of training programs; oversee multiple programs; support Senior Operations Team in strategic initiatives; admissions process management; hiring of Teaching Assistants and Lead Instructors; manage live online programs (12-20 weeks) and learner progress
- Admissions Process: support admissions with application setup, monitoring pipelines, Zendesk inquiries, and marketing initiatives
- Team Leadership and Development: manage 1-2 Operations Analysts; foster collaborative culture; provide feedback and mentorship
- Client Relationship Management: support Senior Program Manager in client relations and program enhancements
- Cross-functional Collaboration: work with Business Operations, Curriculum, Professional Development, Account Management, etc.
- Strategic Insight and Reporting: analyze program metrics and report to senior leadership
- Continuous Improvement: identify process optimization opportunities and implement best practices
Requirements
- Bachelor's degree preferred; Master’s degree in a relevant field is a plus
- 3-5 years of experience in program management, with at least 1 directly in an educational or training institution
- Experience leading and managing teams, demonstrating autonomy and success
- Proficient in Google Suite, MS Office Suite, Slack, and Zoom
- Experience with Data analysis, CRM or Salesforce, and other education-related software is a plus
- Time Commitment: remote-friendly with East Coast hours; occasional Saturday work
- Location preference: MENA region
Skills & Technologies
Education Level
Bachelor
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