Enablement Manager

The Manager, COSE – Enablement is the regional owner of Analyst enablement across APAC, responsible for onboarding delivery, program design, stakeholder partnership, and ongoing learning initiatives for Singapore-based Analyst teams. This role will serve as the primary onboarding facilitator and learning partner for Singapore-based Analysts during this critical growth period. What You’ll Do: New Hire Training & Onboarding - Lead and facilitate onboarding programs for Singapore-based Analysts, including live training sessions, hands-on activities, and cohort management - Serve as the primary real-time coaching resource during APAC business hours, ensuring new hires have immediate support during their critical onboarding window - Manage Analyst ramp progression and flag performance concerns to local leadership with recommended interventions Program Design & Continuous Improvement - Design, build, and iterate on onboarding curricula and enablement frameworks tailored to the needs of the APAC Analyst organization - Identify regional performance gaps and translate them into targeted learning solutions - Drive at least one strategic enablement initiative or onboarding improvement project per quarter Stakeholder Partnership & Regional Enablement Strategy - Partner with APAC leadership, frontline managers, and subject matter experts to align learning priorities with business needs - Collaborate with EMEA and US Enablement counterparts to ensure consistency of programs and knowledge transfer across regions - Influence onboarding and development strategy without direct authority, building trust across functional teams Continued Learning & Development - Develop and deliver ongoing learning programs, upskilling initiatives, and role-specific development opportunities for tenured Analysts - Create scalable learning resources including playbooks, guides, refreshers, and recordings Support Coverage & Operational Enablement - Own the APAC enablement support ticket queue, resolving requests and escalations within agreed SLA windows - Ensure operational continuity during APAC business hours, reducing dependency on US and EMEA-based resources Who You Are: - 5–8 years of experience in learning & development, sales enablement, operations enablement, training, program management, or a related field within a fast-paced environment - Demonstrated success designing, implementing, and continuously improving onboarding or enablement programs - Strong ability to influence leaders, partner cross-functionally, and drive alignment without direct authority - Confident leading instructor-led training, workshops, coaching sessions, and group learning experiences - Able to identify business needs, translate them into learning solutions, and prioritize initiatives independently - Comfortable managing multiple workstreams, stakeholders, and onboarding cohorts simultaneously - Capable of establishing scalable enablement practices and potentially building out a regional enablement team as the organization grows Preferred - Experience in B2B, SaaS, financial services, or professional services environments - Familiarity with sales methodologies, account management frameworks, or client and analyst lifecycle models - Experience developing enablement materials including training decks, guides, playbooks, and LMS content - Comfort using data and feedback to iterate on programs and demonstrate enablement impact - Prior experience supporting or leading enablement in a regional or multi-time-zone context