GlobalConnect Oy logo
Est. Monthly
Estimated €6,000 - €8,102
Posted August 28, 2026 · 2 days agoLast seen August 29, 2026Est. expiry October 2, 2026

Service Desk Technician

Support Technician Service Desk
How this salary compares
Salary Context: Service Desk Technician

Hover or tap a row for full statistics (EUR / month on this chart).

Salary analysis

Compared with the selected benchmark ("All roles in Stockholm, Sweden"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€3,904–€12,918). The listed pay band (€500–€675) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 13 comparable listings.

Monthly salary comparison for Service Desk Technician
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
All roles in Stockholm, Sweden€3,904/per month€7,051/per month€12,918/per month
About the role

Supporttekniker Service Desk in a Nordic telco environment. See posted Swedish description for full role narrative.

Job Details

Responsibilities

  • Incident handling on alarms or outages
  • Troubleshoot network-related issues such as fiber, WiFi, SD-WAN, routing, security with multiple layer2 and 3 services
  • Support customers, coordinate with other departments and subcontractors via ticketing system
  • Handle escalations and dispatch tickets for even workload distribution
  • Document and produce reports (RFO/RCA) during major outages
  • Contribute to improving routines and processes in the Service Desk

Requirements

  • Relevant education in networking (higher education preferred)
  • 1–2 years experience from Service Desk/Help Desk or similar technical support function (B2B preferred)
  • Fluent Swedish and English in speech and writing; Danish and Norwegian beneficial

Skills & Technologies

Router and switch tech: HuaweiCiscoWireless networks: ArubaSD-WAN: FortinetVersaCCNA/CCNP certifications listed in description

Recruitment Process

  1. 1
    Talent Acquisition Screeningintervju
  2. 2
    Intervju med rekryterande chef
  3. 3
    Tester - logiskt tänkande samt personlighetstest
  4. 4
    Intervju med chef + teammedlem
  5. 5
    Referenstagning samt bakgrundskoll
Seen 1 day agoPartial Schema
Financial overview
€6.0M
Revenue
-€6.3M
Profit
-104.0%
Profit margin
GlobalConnect Oy logo
GlobalConnectOy · 1 open roles
Top locations: Helsinki, Finland · 1
View company
Current open roles at GlobalConnect Oy on JobCrawls
LocationActive listings
Helsinki, Finland1
Current role mix at GlobalConnect Oy on JobCrawls
Role typeActive listings
Fiber Project Manager1
Current role-level mix at GlobalConnect Oy on JobCrawls
Role levelActive listings
Manager1

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