German Customer Support Agent for Mercedes Team in Greece
German Customer Support Agent
Posted Sep 24 (27 days ago) · Last updated Oct 20
Key facts
German-speaking Mercedes-Benz customer support agent, remote from Greece
Where and how
- Field
- Customer support
Original job ad
As published by Next Job Abroad
As a German-speaking Customer Expert, you will be the first point of contact for customers, supporting them across phone, email, and chat. You will: Represent Mercedes-Benz in a professional and customer-focused way; Provide information about products, services, and vehicle-related topics; Handle customer questions and resolve issues efficiently; Deliver a seamless and premium customer experience; Turn challenging situations into positive brand experiences.
This is the employer's own ad. Pay, requirements and the other details on this page are our reading of it, not facts the employer confirmed.
About the role
Summarised by JobCrawls from the job ad above.
Requirements
- German fluency
- Very good English (written & spoken)
- At least 6 months of customer service experience (preferred)
- Passion for cars
- Clear and confident communication
- Problem-solving and ownership mindset
- Comfort with technology and learning new systems
- Positive, service-minded attitude
Responsibilities
- Be the first point of contact for customers across phone, email and chat
- Represent Mercedes-Benz professionally and customer-focused
- Provide information about products, services and vehicle topics
- Handle questions and resolve issues efficiently
- Deliver seamless and premium customer experience
- Turn challenging situations into positive brand experiences
Skills & technologies
Customer ServiceCommunicationProblem SolvingTechnology Familiarity
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