Department Manager

Department Manager for the Technical Communication & Data Solutions business line who takes an active role in growing the business and developing new client relationships. As department manager you are responsible for growth, profitability and customer satisfaction in your area. The role combines business leadership, sales, client development and people management, serving as a key link between customers, experts and Etteplan’s sales organization, and actively identifying new business opportunities by developing customers’ operations. You will lead and grow your department’s business in collaboration with the supervisory organization, develop long-term customer relationships, and actively participate in solution sales from identifying customer needs to proposals and negotiations, and ensure achievement of sales, bid, revenue and profitability targets. You will also lead and develop experts, set targets, support staff development and enable success, ensure quality managed services projects, their delivery reliability and profitability, and coordinate competencies, resources and customer needs. You will drive service development, promote AI and new technologies in business, services and customer solutions, and collaborate with Etteplan’s other business lines to identify opportunities. You will work to ensure long-term customer success with a consultative and partnership-based approach. Requirements include B2B sales, business leadership or customer development experience in an expert or technology environment, proven ability to grow business, customer or sales, experience leading experts or teams, understanding of commercial responsibility and profitable business, interest in leveraging AI and new technologies, a suitable university degree and fluent Finnish and English. We offer a direct impact on business growth and regional success, a strong professional organization, a robust sales network and opportunities to develop both personal and team skills. The role suits someone who enjoys developing customers’ business, identifying opportunities and combining people management with active business growth. The salary is typically 4,000–6,000 € per month depending on experience, with potential for a performance bonus. Interested? Please submit your application by 25 August 2026 via our recruitment system. For more information, Area Manager Matti Holpainen is happy to tell you more at matti.holpainen@etteplan.com.