Customer Success Manager
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Barcelona, Spain"), this listing's salary midpoint is about 92% lower. The offer sits below the benchmark range (€3,900–€8,050). The listed pay band (€469–€541) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 2 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Success Manager | €3,900/per month | €5,903/per month | €11,575/per month |
| All roles in Barcelona, Spain | €3,900/per month | €6,209/per month | €8,050/per month |
Customer Success Manager - French speaking: Do you love building relationships and helping clients achieve measurable results? In this pivotal role, you will be the primary point of contact for our valued customers, fostering strong relationships and ensuring their success through our services. You'll coach and motivate solution providers, generating leads through 1-to-1 meetings and invitation-only events. This role is sales-driven, as you'll act as an extension of our sales team, fostering long-term customer relationships and driving repeat business. Responsibilities include cultivating and managing relationships, delivering exceptional service, equipping providers for events, collaborating with sales on upsell/cross-sell, articulating our value, time management, and attention to detail. What We’re Looking For: customer-facing experience, language fluency in French and English, strong communication, analytical mindset, independent yet collaborative. What We Offer: competitive compensation with base plus commission, onboarding program and AL Academy, up to 12 extra vacation days, company trips and events, annual trip to Finland, global community. Recruitment Process: screening call, interviews, references.
Job Details
Responsibilities
- Cultivate and manage strong, long-term relationships with clients.
- Deliver exceptional customer service, proactively addressing inquiries and resolving challenges to ensure a positive customer experience.
- Equip solution providers with the necessary knowledge and tools to optimize their participation in our invitation-only events, maximizing lead generation and relationship building opportunities.
- Collaborate closely with the sales team to identify up-selling, cross-selling, and portfolio sales opportunities, contributing to increased customer lifetime value.
- Articulate the value proposition of our services, effectively communicating our unique event concept and its benefits to clients.
- Demonstrate excellent time management skills, prioritizing tasks and responsibilities to maintain a focus on both strategic goals and client needs.
- Possess a keen eye for detail, ensuring accuracy and efficiency in all customer interactions.
Requirements
- Experience in a customer-facing role, ideally within sales, account management, customer success or a similar field.
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1Screening video call with our Recruitment Team
- 2First interview with the Hiring Manager
- 3Second interview with a team member
- 4Reference check and/or short personal assessment
| Location | Active listings |
|---|---|
| Helsinki, Finland | 9 |
| Stockholm, Sweden | 5 |
| Amsterdam, Netherlands | 4 |
| Barcelona, Spain | 3 |
| Berlin, Germany | 2 |
| Copenhagen, Denmark | 1 |
| Role type | Active listings |
|---|---|
| Network Growth Manager | 3 |
| Account Executive | 2 |
| Customer Success Manager | 1 |
| Paid Media Specialist | 1 |
| Senior Event Content & Speaker Engagement Manager | 1 |
| AI-Driven Full Stack Developer | 1 |
| Role level | Active listings |
|---|---|
| Manager | 4 |
| Mid-Level | 3 |
| Senior | 2 |
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