Phone service employee / Customer advisor Lohja

We are looking for a Lohja-based customer advisor / appointment setter for the service team of an automotive dealership. The role suits someone with automotive knowledge who is comfortable on the phone and enjoys customer service. You will combine automotive know-how with strong interpersonal skills. Experience with Automaster software is a plus; the most important qualities are a good attitude and a willingness to learn. Main duties include assisting customers by phone, booking service/repair appointments, assessing customer needs and guiding to the right service, handling appointments and customer data, communicating with customers about service and repairs, and other customer-service tasks in the dealership. Knowledge of the automotive sector and its terminology helps; you do not need to be a technician but should understand basic car maintenance topics and be able to discuss them with customers. Strong verbal communication on the phone is required, with an orderly and careful work approach and the ability to multitask. Prior experience with appointment scheduling or automotive customer service is an asset. Location: Lohja, modern car dealership; start in October 2026. Employment: temporary assignment via Good Staff. Salary: according to the automotive collective agreement. This is a solid opportunity to work with a well-established auto dealer and apply your automotive expertise in customer service. To apply, send your application as soon as possible, including details of your automotive experience and customer service background. For more information, contact Jalmari Viima: jalmari.viima@goodstaff.fi, 045 8521 968.