Compared with the selected benchmark ("All roles in Tallinn, Estonia"), this listing's salary midpoint is about 61% lower. The offer sits below the benchmark range (€4,227–€6,425). The listed pay band (€2,000–€2,200) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 4 comparable listings.

Monthly salary comparison for Customer Experience Representative
Market	Lower bound (25th percentile)	Median	Upper bound (75th percentile)
All roles in Tallinn, Estonia	€4,227/per month	€4,948/per month	€6,425/per month

About the role

We are seeking a Danish-speaking colleague with a problem-solving mindset to join a community of customer experience experts. The role offers an opportunity to work remotely with a choice of work type: remote, hybrid or office. After a mandatory 3-week training at our office in Tallinn (Mon–Fri, 09:00–17:30), you may work full-time or part-time after the training. Permanent contract with a monthly gross salary of €2000–€2200, plus an average monthly performance bonus of €200. The department operates 24/7 with a rotating schedule including evening, weekend and 7–10 night shifts per month. You will respond to customer queries related to food or ride-hailing services via phone, email or live chat and contribute to continuous improvement and knowledge sharing. Fluent Danish (C1), English at least B2, strong communication, empathy, adaptability and a can-do attitude are required. The life at Transcom is international and inclusive; full on-boarding and training are provided. The posting highlights that there is a 3-week training period, a sport compensation of €20 monthly, free taxi within Tallinn after late shifts, and a vibrant, supportive work environment.

Job Details

Responsibilities

Respond to customer queries related to food or ride-hailing services via phone, email or live chat
Contribute to project success, propose improvements, share knowledge and learn with colleagues