Est. expiry Oct 29

Customer Service

Posted Sep 24 (24 days ago) · Last updated Oct 18 · Open 24 days, longer than the usual 11 for this role

Key facts

Join a multinational service team in Porto; French-speaking customers, English-speaking colleagues, training and relocation support.

How this salary compares

€1,059 - €1,31846% below mid-level roles
This salary is below the market medianBased on 53 job postings
Monthly salary comparison for Customer Service
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
mid-level roles€1,887 per month€2,166 per month€2,500 per month
This offer€1,059 per month€1,189 per month€1,318 per month
Where and how
Porto, PortugalOnsiteMid-Level
Languages required
French, English

Original job ad

As published by Working Adventures

Open the ad
Lead with customer care in a dynamic Porto setting. You’ll handle inquiries via email, phone, and social media, with training on arrival to master all scenarios. While French is the primary customer language, English is used with colleagues. We support your relocation and administrative tasks (health insurance, taxes, bank account), plus free Portuguese lessons to help you settle in. Salary ranges from €1,059.34 to €1,318.34 monthly, with potential project-based bonuses. A reimbursed annual flight home, a friendly culture, paid training, and strong career prospects are part of the package.

This is the employer's own ad. Pay, requirements and the other details on this page are our reading of it, not facts the employer confirmed.

About the role

Summarised by JobCrawls from the job ad above.

Requirements

  • Fluent French (spoken and written)
  • Good level of English (spoken and written)
  • Completed secondary school diploma
  • Available for a minimum of 12 months
  • European passport
  • Willing to live in Porto

Responsibilities

  • Answer customer inquiries via email, phone or social media
  • Participate in training to handle all situations
  • Communicate with colleagues in English while customers speak French
  • Assist with administrative tasks related to relocation

Skills & technologies

Customer ServiceCommunicationMultitaskingTeam Collaboration

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About Working Adventures

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Working Adventures
Top locations (all time): Kreta, Hellas · 1 · Remote - Global · 1
View company
Current open roles at Working Adventures on JobCrawls
LocationActive listings
Kreta, Hellas1
Remote - Global1
Current role mix at Working Adventures on JobCrawls
Role typeActive listings
Customer Service Representative1
Current role-level mix at Working Adventures on JobCrawls
Role levelActive listings
Mid-Level1

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