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Customer Service, Sales or Technical Support Representative

Customer Support Representative

Posted Nov 4

Key facts

Lisbon customer-facing roles; fluent French and good English needed, with paid training and housing options.

How this salary compares

€1,059 - €1,318
Where and how
Lisbon, PortugalOnsiteJunior
Languages required
French, English

Original job ad

As published by Working Adventures

Open the ad
Several opportunities are available in Lisbon. Depending on the project you choose, you can work in customer service, sales or technical support for an international company. Customer service You will be the first point of contact for French-speaking customers. By phone, email or chat, you will answer their questions, help them solve problems and make sure they receive the best possible service. Sales Do you enjoy working with customers and have a commercial mindset? Several sales projects are also available, including with companies active in social media, technology and telecommunications. You will identify customers’ needs, present suitable products or services and support them in their decision. Depending on the project, you may handle incoming and outgoing calls and work with consumer or business customers. Technical support Some projects also include a more technical component. In that case, you will help customers resolve problems related to a product, software or service. You will of course receive all the training you need before starting. Whatever the project, you will mainly work with French-speaking customers and communicate in English with your international colleagues. During your interview, we will introduce you to the available positions to find the one that best matches your profile and preferences. Life in Portugal Living in Lisbon is a dream within reach: enjoy the sunshine, live close to the sea, choose from a wide range of bars and restaurants, and meet people from all over the world. There are many advantages. On your days off, you can sleep on the beach after a night out or visit nearby towns such as Óbidos, Cascais and Sintra. It will be an experience you will never forget! What we offer A gross monthly salary of €1,059.34 with company-provided accommodation. If you choose your own accommodation, a gross monthly salary of €1,262.34 to €1,318.34, depending on the project. A performance- or productivity-related bonus may be available on some projects or for some clients. An annual return flight to your home country is reimbursed. A welcoming company culture with fun activities, including Friday film nights and company dinners. Paid training and support. Interesting career opportunities. Help with taxes, health insurance and opening a bank account. Your flight will be reimbursed. An unforgettable experience that will benefit you for the rest of your life. Free Portuguese lessons, kitesurfing lessons, cooking lessons and much more! What we are looking for You speak French fluently, both orally and in writing. You have a good level of English, both orally and in writing. You have completed secondary education. You are available for at least 12 months. You are ready to live and work in Lisbon. You are at least 18 years old. You are an EU citizen or have a valid right to work in Portugal. Application process Apply on our website. Click the red “Apply now” button and complete the form. Remember to attach your CV. Wait for our call. We often call very quickly, so keep an eye on your phone. We will tell you more about the job and learn more about you. Your application is sent to our partner company. After the phone interview, we will decide with you whether you are a suitable candidate. If so, we will forward your application to our client. Interview with the company. You will then have a phone interview with a company recruiter. Your motivation, skills and knowledge will be discussed. Be prepared and show your enthusiasm! This is followed by a final video call with the project manager, who will confirm whether you are the right person for the role. Receive the result within a few days. Once all the steps are complete, you will receive a phone call telling you that you have been hired. Pack your bags and get on the plane! Have a party with your friends, pack your bags and board a plane to begin your adventure. We are here to support you throughout the application process. From the moment you apply until your first day in your new role, and even afterwards, we will support you throughout the process. With Working Adventures by your side, you are not alone.

This is the employer's own ad. Pay, requirements and the other details on this page are our reading of it, not facts the employer confirmed.

About the role

Summarised by JobCrawls from the job ad above.

Requirements

  • Fluent spoken and written French
  • Good spoken and written English
  • Completed secondary education
  • Available for at least 12 months
  • Willing to live and work in Lisbon
  • At least 18 years old
  • EU citizenship or valid right to work in Portugal

Responsibilities

  • Answer French-speaking customers’ questions by phone, email and chat
  • Help customers resolve issues and provide good service
  • Identify customer needs and present suitable products or services
  • Handle incoming and outgoing calls when required by the project
  • Support customers with product, software or service issues

Skills & technologies

Customer ServiceSalesTechnical SupportEmail SupportChat Support

Benefits & perks

Recruitment process

  1. Apply through the website form and attach your CV
  2. Working Adventures calls to discuss the role and learn about you
  3. After the phone interview, suitable applications are forwarded to the partner company
  4. Phone interview with the company recruiter
  5. Video call with the project manager
  6. The hiring result is communicated by phone

About Working Adventures

Working Adventures logo
Working Adventures
Top locations (all time): Kreta, Hellas · 1 · Remote - Global · 1
View company
Current open roles at Working Adventures on JobCrawls
LocationActive listings
Kreta, Hellas1
Remote - Global1
Current role mix at Working Adventures on JobCrawls
Role typeActive listings
Customer Service Representative1
Current role-level mix at Working Adventures on JobCrawls
Role levelActive listings
Mid-Level1
About the employer

Working Adventures recruits candidates for jobs abroad and supports them throughout the application process, from applying until after their first day. The company connects candidates with partner companies.

Core values
Welcoming company cultureSupport throughout the recruitment process

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