Account Manager

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine. Position Title Account Manager – Equipment & Services (EQ & SVC), Peru Reporting Line Reports directly to Sales Director LATAM Location Based in Peru, with case-by-case commercial support to selected countries in the region, primarily Guatemala through distributor cooperation Role Purpose The Sales Manager – Equipment & Services (EQ & SVC) is responsible for leading and executing the commercial strategy for Normet in Mexico, with full accountability for sales performance across both Equipment and Services. The role owns the commercial results for EQ and SVC, including order intake, revenue, margins, and forecast accuracy. It ensures strong customer proximity, disciplined sales execution, and close coordination with internal and regional stakeholders, fully aligned with Normet SHAPE guidelines. Ways of Working & Leadership • Lead by example with a structured, disciplined, and accountable way of working • Align execution with SHAPE principles, clarity, efficiency, and customer proximity • Contribute to continuous improvement of sales processes and commercial governance Commercial Focus • Approximately 70% Equipment (EQ) • Approximately 20% Services (service agreements, commissioning, rental, used, training, critical spare parts) • Approximately 10% Xrock, in coordination with the LATAM Xrock organization Key Responsibilities • Commercial Leadership & Strategy • Sales Execution & Financial Accountability (EQ & SVC) • Pipeline & Forecast Management for EQ and SVC • Customer Proximity & Key Accounts • Services & Lifecycle Integration • Distributor Support (Argentina Focus) • Internal Coordination & Governance Weekly & Monthly Obligations • Weekly activity, agenda, and visit reporting to Sales Director LATAM • Weekly pipeline and opportunity review covering EQ and SVC • Regular forecast updates with clear assumptions and risk assessment • Active follow-up of strategic and critical cases • Alignment of travel plans, priorities, and resource allocation with Sales Director LATAM • Monthly performance reporting versus targets for EQ and SVC