Key Account Manager

Meet Sievo We are Sievo – the leading procurement analytics SaaS company from Finland. We help the largest companies in the world, household brands like Levi’s, Kellogg’s and Mars, to generate cost savings, understand their procurement data, make data-driven decisions, reduce emissions, drive supply chain resilience, and beyond. Each year, we process spend equivalent to 2% of the global GDP. At the core of our success are talented people from all over the world with different backgrounds and perspectives. Our 400+ Sievonians are based across Helsinki, Chicago, Bucharest and London. Our core values are caring, exceeding, and honesty - values that make us grow bigger and better, not bigger and bitter. The role This is a consultative role, not a transactional one. Our best account managers earn a position as trusted advisor to the Head of Procurement or the Head of the Procurement Centre of Excellence. They understand what the customer’s organisation is trying to achieve, often before the customer has articulated it, and they build the expansion path from there. Growth at Sievo comes from insight into the customer’s world, not from pushing product. As a Key Account Manager, you will: - Own the commercial relationship for a portfolio of 15 to 25 global enterprise customers, including renewals, pricing, and contract negotiations - Build advisory relationships with CPOs, Heads of Procurement, and CoE leaders, and back that up with credibility among super users - Uncover expansion opportunities by understanding each customer’s procurement agenda, data landscape, and organisational priorities - Lead upsell and cross-sell initiatives across procurement, IT, ESG, and finance stakeholders - Partner with Sievo’s delivery and product experts to make sure customers realise value, adopt broadly, and renew without hassle What we’re looking for We strongly prefer candidates with a background in procurement SaaS or procurement consulting. If you’ve advised procurement leaders on their operating model, category strategy, or analytics capability, or sold and grown procurement technology accounts, you’ll recognise this role immediately. Beyond that: - 5+ years in account management, customer success, or B2B SaaS sales - Experience managing six-figure enterprise accounts with multiple stakeholders - A consultative selling style: you ask before you pitch, and you’re comfortable challenging a customer’s thinking when it earns their trust - Proven ability to influence senior stakeholders up to CxO level - Strong communication skills in English (other languages, especially Spanish, a plus) - Tech-savvy, with a quick grasp of complex software - Independent and proactive, with a bias for action - Comfortable with global business and occasional travel (up to 30 days per year) Benefits - Unlimited PTO (minimum 25 days off per year, up to 4 consecutive weeks off) - Paid Parental Leave - Medical, dental and vision insurance plans - FSAs, HSAs - Short-Term & Long-Term Disability insurance - Life Insurance / AD&D, and more electable benefits - 401k with a 4% match - Home internet, mobile phone plan, and home office stipend - Commuter benefits - Employer Stock Option Program Compensation $160,000 to $200,000 on-target earnings, split roughly 75/25 between base salary and commission (base range $110,000 to $150,000). Final compensation is determined at the conclusion of the interview process based on skills and experience. Work type: Hybrid, based in Chicago, IL