

Deadline Oct 5
Last seen Sep 29
Posted Sep 21 · 8 days ago
Servicehandledare
The role combines client‑oriented service guidance, decision making and coordination of housing places for the elderly. We are seeking a service coordinator for the elderly client guidance and social work services within Varsinais-Suomen hyvinvointialue. Your primary workplace is Loimaa. Responsibilities include guiding and advising elderly clients on housing services, assessing service needs, managing client records and making official decisions; you will work closely with clients, their relatives, elderly service areas, other result areas and private service providers. You will coordinate housing service placements for the elderly within the wellbeing district, allocate places, make decisions and keep client information up to date. Work supports smooth service pathways, timely decision making and the overall housing services in close cooperation with the network. Supervisors will be your Service Manager. The selection for the role will be based on merit comparisons, interviews and overall suitability assessments. We offer meaningful work in a central role affecting service arrangements for the elderly and the path of service flows. You will work in a broad collaboration network and utilise your expertise in service need assessments, coordination of housing services and decision making. To succeed you should have good knowledge of elderly services, strong collaboration and communication skills, client‑oriented approach, organizational skills and ability to work under time constraints and make independent decisions. Driving license and own car are required. A suitable university degree in social welfare or a preceding diploma is required. Proficiency in Finnish (written and spoken) and satisfactory Swedish (written and spoken) are required; good Swedish is a plus. Please apply to help build smooth service chains and ensure timely access to housing services for the elderly in Varsinais-Suomi wellbeing region. Interviews will be held on 9 October 2026 in Turku at Kärsämäentie 11.
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- Undertake elderly client guidance and social work duties including guidance and counseling in housing services for the elderly
- Assess service needs and manage client records
- Make official decisions as a public official
- Collaborate with clients, their relatives, elderly service areas, other result areas and private service providers
- Provide customer and service guidance by phone and on home visits
- Coordinate housing service placements for the elderly within the wellbeing district, allocate places and make decisions
- Keep client information up to date
- Support smooth service pathways and timely decision making
- Bachelor level degree in social welfare or equivalent
- Good spoken and written Finnish; adequate Swedish
- Driver's license and own car
- Ability to work in a time-sensitive environment and make independent decisions
- Knowledge of social welfare regulatory environment and RAI functional capacity assessment is a plus
We are Varsinais-Suomen hyvinvointialue, a major public employer providing social and health services.
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