Aftersales Lead
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Oslo, Norway"), this listing's salary midpoint is about 33% lower. The offer still falls within the benchmark range (€3,916–€13,890). The listed pay band (€5,000–€7,000) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 9 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Oslo, Norway | €3,916/per month | €6,000/per month | €13,890/per month |
The text below is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.
We are currently looking for an Aftersales Lead which internally will be called Customer Service Lead. This person will be a key member of Polestar's Customer Service Operations team where you will serve as a primary point of contact for workshops and external partners, ensuring smooth communication and collaboration. You will be responsible for coordinating service operations, addressing queries, and supporting workshops and partners to maintain high service standards. The role involves managing service processes, resolving issues promptly, and aligning workshop and partner activities with Polestar's operational goals. It is based at Polestar Norway HQ in Fornebu, Oslo, mainly working onsite with regular travel to service and retail partners. Your responsibilities include driving aftersales performance, service quality, and sustainable growth, supporting service partners, analyzing KPIs, leading improvement initiatives, and delivering strategic projects to grow revenue and customer loyalty. If interested, apply as the position remains open until filled. The Polestar journey is an electric one.
Job Details
Requirements
- Solid experience within automotive aftersales, service network operations, or customer service management.
- Relevant degree in Business, Finance, Engineering, or equivalent professional experience.
- Experience from the Polestar Service Network is considered a strong advantage.
- Demonstrated ability to lead cross-functional projects and drive business and service improvements.
- Strong data analysis capabilities with a track record of turning customer and operational insights into measurable results.
| Location | Active listings |
|---|---|
| Remote - Global | 37 |
| Helsinki, Finland | 6 |
| Paris, France | 1 |
| Brussels, Belgium | 1 |
| Bicester, UK | 1 |
| Cologne, Germany | 1 |
| Barcelona, Spain | 1 |
| Rome, Italy | 1 |
| Madrid, Spain | 1 |
| Gothenburg, Sweden | 1 |
| Milan, Italy | 1 |
| Amsterdam, Netherlands | 1 |
| Luxembourg | 1 |
| Beesd, Netherlands | 1 |
| London | 1 |
| Oslo, Norway | 1 |
| Role type | Active listings |
|---|---|
| Customer Engagement | 2 |
| Sales Manager | 2 |
| Space Specialist | 2 |
| Category Manager | 2 |
| Customer Service Advisor | 1 |
| Fleet Sales Support | 1 |
| Aftersales Specialist | 1 |
| Web Analytics | 1 |
| Customer Service Support | 1 |
| PR & Communications | 1 |
| Area Sales Manager | 1 |
| Category Buyer | 1 |
| Commercial Planning Manager | 1 |
| Design Internship | 1 |
| Accountant | 1 |
| Manager | 1 |
| Customer Support | 1 |
| Marketing Intern | 1 |
| Customer Service | 1 |
| Delivery Coordinator | 1 |
| Certification Specialist | 1 |
| Digital Marketing & Media Manager | 1 |
| Marketing Specialist | 1 |
| Working Student | 1 |
| Finance Manager | 1 |
| Group Consolidation | 1 |
| Fleet Sales Manager | 1 |
| Inside Sales Specialist | 1 |
| Cybersecurity Engineer | 1 |
| Head of Information Security | 1 |
| Producer | 1 |
| Liquidity Manager | 1 |
| Customer Service Representative | 1 |
| Marketing Coordinator | 1 |
| Business Controller | 1 |
| Tax Manager | 1 |
| Control Assurance Specialist | 1 |
| Corporate Sales Manager | 1 |
| Key Account Manager | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 39 |
| Manager | 1 |
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