Key Account Manager

We are Helsinki Shipyard – celebrating 160 years of shipbuilding excellence. Since 1865, we have been designing, building, and commissioning tailor-made, high-class passenger vessels and icebreakers for extreme conditions. We proudly continue the legacy of Helsinki’s own Shipyard, right in the heart of Helsinki. With us, you get to design and build the ships under one roof from start to finish, in close collaboration with our customers. Our specialty lies in vessels that operate on the polar seas, but we can build everything from smaller yachts to complex multi-purpose icebreakers. To provide you with some perspective, we've built 50% of the world's icebreakers - without us it would be hard to navigate in the icy seas! We are now beginning construction on a new heavy icebreaker for the Canadian government. The vessel will be constructed in Helsinki before being completed at Davie's shipyard in Quebec by 2030. Since November 2023, Helsinki Shipyard has been a part of Group Davie together with SATA Shipbuilding in Pori and Chantier Davie in Levie, Quebec. We are looking for a cruise ships-focused Key Account Manager to join our Sales & Marketing organization. In this role, you will turn strategic customer relations into long-term revenue by shaping opportunities before they exist, influencing decisions early and ensuring that clients see the shipyard as their preferred partner. By trust, timing, insight and advanced technical solutions you will ensure newbuilding wins that will convert into shipyard’s orderbook and later to customer’s valuable fleet. You will work in close collaboration with our Marketing and Cruise Segment, as well as with cost estimation team and Project Design Team. What you get to do: Strategic Account Leadership: Build long term strategies for co-operation with our clients to support our growth and their future fleet development Executive Relationship Ownership: Develop and maintain trusted partnerships with customers and other stakeholders, on all needed levels and functions, including top management of customer organizations Tender & Proposal Leadership: Lead the offering process, developing competitive solutions with attractive offers in co-operation with our Cruise Segment and Project design team. Understanding the customer business cases is key to success Commercial Negotiation: Lead commercial negotiations with our customers for our new contracts and ensure that contracts give us good foundation for profitable growth Technical, Design and Sustainability Alignment: Drive alignment on various functions contributing to new ship concepts & designs development, taking also into consideration sustainability aspects Finding New Leads and Opportunities: It is not only about nurturing existing customer relationships. Developing sales pipeline with new leads and opportunities is equally important. To succeed in this role, we would wish you to have: Previous experience in Cruise Ship industry or Cruise Business Strong business and growth mindset, with commercial focus Previous experience working with Ship Designs Capability to lead a project team including also possible subcontractors / consultants taken to the project team Good communication and presentation skills Capability to work as part of a team Experience in using CRM tools Problem solving skills and attitude Capability to work and deliver under strict timelines, when needed Previous experience from working with large projects Readiness to travel Skills/competence in ship concepts development as well as experience in commercial negotiations are highly appreciated. Fluent English is necessary as we have international clients and stakeholders. Other language skills are beneficial. What makes us a good choice? You will have the change to participate in developing our cruise segment further and have a key role in securing our growth for the coming years In our close-knit Design team of abt. 150 individuals, everyone is familiar with one another, and everyone has a mandate to make a true impact in the projects. Environmental responsibility is a core value for us. As part of our commitment, we participate in joint Helsinki sea monitoring, where the quality and harmful substances in the water are monitored 📍Our office is centrally located at the Shipyard in Hietalahti, Helsinki. Our team members work in a hybrid model, combining remote work with time spent at the office depending on the nature of the work and project phase. Typically, we work on-site two to three days per week. We are also open to candidates who would like to relocate for the role. While we are unfortunately unable to provide relocation support at this time, we are happy to consider applicants who are planning to move to Finland independently and already hold a valid permit that allows them to work in Finland. Continue our historical story with us! Tell us about yourself by 9.8.2026. Please note that we review and interview promising candidates throughout the application period. However, as the recruitment takes place during the summer holiday season, there may occasionally be longer response times than usual. We appreciate your patience and will get back to you as soon as possible. If you have any questions about the role, please contact Jussi Lehtinen, Vice President, Sales & Marketing via e-mail: jussi.lehtinen@helsinkishipyard.fi ----- As part of the recruitment process, selected candidates will undergo a routine medical check, including a drug test. For certain roles, a security clearance may also be required.