Claims Advisor

Claims Advisor sought – become the customer's security when it really matters! Are you extra engaged by claims settlements, insurance law and compensation law? Then there is a high chance that you will thrive with us and that you are the one we are looking for! We are now looking for a new colleague for our Frontline team in Large, Complex & International Claims. When the unexpected happens, our most important task is to be by our customers' side, help them in demanding situations and give them the opportunity and security to plan for tomorrow. We are proud to be the first ones customers meet when it really matters, and to represent the security and stability that If stands for. Do you want to be the voice that provides security to our commercial customers? About the Role: We are now looking for a claims advisor who wants to work with varied claims settlements within liability, transport and property insurance, and who is motivated by good assessments, high quality and professional development. In this role, you will be the first point of contact into the claims organization for our commercial customers for claims regarding liability, transport and property. Our main task is claims handling from A to Z of frequent claims, where the telephone is one of our most important working tools. All new claims are registered and assessed by us, most claims we also handle ourselves, while the more complex ones are distributed further to other teams. The role involves making assessments based on both insurance terms and relevant regulations, and provides good opportunities for competence development in, among other things, liability and compensation law. With us, you also get the opportunity to influence and test your own ideas. You will be challenged, while building broad knowledge about insurance and claims settlement – all in a really good and secure team environment we are very proud of! Regardless of what meets us, the goal is to meet customers with the security and help they need, with a high focus on service, competence and advice. This job is for you who thrive with responsibility, work structured and have a genuine interest in helping when unexpected things happen. We offer: An inclusive and good working environment; A strong and engaged professional environment with high competence; Career and development opportunities in the Nordic region's largest insurance company; Possibility for home office as needed; A health-promoting workplace with training facilities at the office and 1 training-free hour per week, as well as an active corporate sports club, both socially and sportingly; Very good personnel insurance, as well as high pension savings. About the Team: We are a dynamic team used to keeping many balls in the air. With different experiences and qualities, we stand together to create the best customer experience from the first inquiry until the case is solved. We take our advisor role very seriously and meet both the customer's small challenges and large catastrophes with pride, engagement and solution focus. We collaborate, share when we succeed and are not afraid to learn from our mistakes or try new solutions. The ceiling is high, we put our hearts into what we do, and everyone goes the extra mile for customers and each other. We engage in digital development and constantly seek improvement of processes. We all also take a great responsibility for making it nice to be at work together. Who are you? We are looking for someone who has experience from claims settlements within liability insurance and/or transport insurance. If you do not have experience, but a strong interest in the liability, transport and property area, we would also like to hear from you. You burn for customer service and have a desire to give that little extra. You are able to understand the customer's needs, can stand in difficult situations and are confident in your decisions. To thrive in the role, we believe that you are structured, quality-conscious and professionally skilled. You like to delve into new problems, learn quickly and dare to challenge and think anew. At the same time, you are a team player who gladly shares knowledge, contributes to a good working environment and sees the value of succeeding together with others. If is a large Nordic company, with complex systems designed so that we can serve our customers in the best possible way. It is therefore important that you have system competence and interest in learning new systems. You also have: Higher education/bachelor level is an advantage, but not a requirement; Experience from insurance. Preferably experience with claims settlement, but not a requirement; Very good oral and written communication skills; Good structure and a strong team player. Additional information and the recruitment process: Application deadline: 25.08.2026, we process applications continuously. To apply: Upload your CV and answer a few questions in our application portal, instead of writing a cover letter. Work location: Vækerø, Oslo. Start: By agreement. Contact: Want to know more about the position? Contact the team leader for the Frontline team Mailin Fonn Skaar at tel 480 21 856 or mailin.fonn.skaar@if.no. We use Semac for background checks of relevant candidates. In the position, there is a requirement for a good credit rating, and the applicant's credit information will also be checked before a possible job offer. We look forward to hearing from you!