Registered Nurse

The Teleteam provides telephone and digital services throughout the Western Uusimaa region, from Hanko to Espoo. Our office is in Matinkylä, Espoo, but work can be arranged flexibly as remote or office work. As a nurse in the Teleteam, you have an important role at the beginning of the client's service pathway. You receive contacts through telephone and digital channels, assess clients' need for care, provide guidance that supports self-care, and direct clients to appropriate services. The work includes serving primary healthcare mental health and substance abuse clients through digital and telephone services. In your work, you will use systems including OSCC and Nispa telephone systems, Lunna's non-urgent message and chat, and the LifeCare patient information system. We are looking for a nurse with: - a solution-focused and client-oriented approach - good interaction and customer service skills, including in remote services - the ability to work and make decisions independently - resilience under pressure and problem-solving skills - readiness to adopt new practices and develop your expertise - an interest in digital services We value experience in mental health and substance abuse work, care-needs assessment, and healthcare digital and remote services. You will join a capable, supportive and solution-focused team of eight, with an open working atmosphere that values collaboration. Workdays are varied, and you will receive an orientation and support from a multidisciplinary team. In addition, we offer the opportunity to complete the first-line training programme for the Therapy at the Frontline care model. Workplace name and address: Mental Health and Substance Abuse Services, Kalaonnentie 8, 02230 Espoo. Working time: 37.75 hours/week (in accordance with appendix 7). The position is permanent. Eligibility requirement: licensed nurse. Language skills: Excellent spoken and written Finnish and Swedish, and good spoken and written English. The role requires experience in mental health and substance abuse work, the ability to work independently, and readiness to work as part of a multidisciplinary team. Vaccination protection under section 48 of the Communicable Diseases Act is required. A tuberculosis assessment under section 55 of the Act is also required. We value familiarity with the wellbeing services county's services and experience in assessing care needs. Experience with healthcare chat, digital and remote services is also considered an advantage. We are agents of change. We boldly renew what needs improvement and preserve what works. We invest in every employee's wellbeing and want to offer our personnel a range of benefits. You receive €300 per year to use as you wish for cultural, wellbeing, sports or travel-ticket benefits. You can also develop your expertise through Eduhouse and Oppiportti's extensive online training courses.