Remote - EMEA
Est. expiry Nov 8
Last seen Oct 4
Posted Oct 4 · 1 day ago
Open 1 day. This role usually stays open about 6 days
Technical Support Specialist
At a glance
Public-sector tech support role in Espoo; MS SQL Server expertise a must.
Original job descriptionJob description
Technical second-line support specialist for public sector software solutions in Espoo. The role involves providing expert technical support to municipal, regional and government end users, troubleshooting complex software and environment issues, and participating in product development needs and bug reporting. You will work closely with a team and receive direct access to product development and project experts. The position is primarily office-based with opportunities for remote work. Responsibilities include delivering high-quality software support to government clients, diagnosing and solving problems related to software usage and system environments (notably MS SQL Server), documenting development needs, improvements and bugs, deploying new software versions to customer environments, and contributing to service and process improvements within the support unit.
The text above is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.
Skills & Technologies
MS SQL ServerCustomer ServiceTechnical DocumentationSoftware DeploymentIssue Tracking
How this salary compares
€3,500 - €4,000Est. take-home €2,653 - €2,913
24% below mid-level roles
€2,955€4,440 median€6,903
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| mid-level roles | €2,800 per month | €4,440 per month | €7,303 per month |
| This offer | €3,500 per month | €3,750 per month | €4,000 per month |
Responsibilities
- Provide primary technical support to end users in the public sector
- Troubleshoot software and environment issues with MS SQL Server
- Document development needs, enhancements and bugs
- Deploy new software versions to customer environments
- Collaborate with product development and customer project experts
Requirements
- Proven MS SQL Server expertise
- Fluent Finnish and English communication (spoken and written)
- Strong customer-oriented mindset
- Willingness to work on-site in Kaakkois-Espoo
Financial overview
€7.2M
Revenue
€207.0K
Profit
3.0%
Profit margin
Academic Work · 118 open roles
Top locations (all time): Helsinki, Finland · 553 · Espoo, Finland · 429 · Vantaa, Finland · 365 · +97 other locations
| Location | Active listings |
|---|---|
| Helsinki, Finland | 553 |
| Espoo, Finland | 429 |
| Vantaa, Finland | 365 |
| Hyvinkää, Finland | 334 |
| Loviisa, Finland | 319 |
| Tuusula, Finland | 317 |
| Nurmijärvi, Finland | 316 |
| Mäntsälä, Finland | 312 |
| Kerava, Finland | 312 |
| Sipoo, Finland | 310 |
| Kauniainen, Finland | 310 |
| Vihti, Finland | 310 |
| Kirkkonummi, Finland | 310 |
| Siuntio, Finland | 310 |
| Tampere, Finland | 182 |
| Remote - Finland | 175 |
| Pirkkala, Finland | 64 |
| Mänttä-Vilppula, Finland | 63 |
| Kangasala, Finland | 63 |
| Nokia, Finland | 63 |
| Urjala, Finland | 63 |
| Ylöjärvi, Finland | 63 |
| Vaasa, Finland | 59 |
| Turku, Finland | 46 |
| Kaskinen, Finland | 41 |
| Pedersöre, Finland | 41 |
| Hämeenlinna, Finland | 39 |
| Oulu, Finland | 34 |
| Kouvola, Finland | 28 |
| Lahti, Finland | 27 |
| Kuopio, Finland | 24 |
| Raisio, Finland | 23 |
| Naantali, Finland | 23 |
| Kustavi, Finland | 23 |
| Sauvo, Finland | 23 |
| Kaarina, Finland | 23 |
| Riihimäki, Finland | 22 |
| Jyväskylä, Finland | 20 |
| Forssa, Finland | 18 |
| Rovaniemi, Finland | 15 |
| Oulainen, Finland | 14 |
| Ylivieska, Finland | 14 |
| Raahe, Finland | 14 |
| Lappeenranta, Finland | 13 |
| Nastola, Finland | 13 |
| Seinäjoki, Finland | 12 |
| Joensuu, Finland | 12 |
| Uusimaa, Finland | 10 |
| Rauma, Finland | 10 |
| Kotka, Finland | 8 |
| Lapua, Finland | 7 |
| Hamina, Finland | 7 |
| Kurikka, Finland | 7 |
| Kauhava, Finland | 7 |
| Kemijärvi, Finland | 6 |
| Porvoo, Finland | 6 |
| Tornio, Finland | 6 |
| Yläne, Finland | 6 |
| Frankfurt, Germany | 6 |
| Kemi, Finland | 6 |
| Laukaa, Finland | 5 |
| Äänekoski, Finland | 5 |
| Muurame, Finland | 5 |
| Orimattila, Finland | 5 |
| Hartola, Finland | 5 |
| Hollola, Finland | 5 |
| Remote - Global | 5 |
| Parikkala, Finland | 5 |
| Salo, Finland | 4 |
| Kittilä, Finland | 4 |
| Iisalmi, Finland | 3 |
| Pori, Finland | 3 |
| Valkeakoski, Finland | 3 |
| Pieksämäki, Finland | 3 |
| Siikainen, Finland | 2 |
| Mikkeli, Finland | 2 |
| Kempele, Finland | 2 |
| Lempäälä, Finland | 2 |
| Malmi, Finland | 2 |
| Savonlinna, Finland | 2 |
| Kokkola, Finland | 2 |
| Paimio, Finland | 2 |
| Rantasalmi, Finland | 2 |
| Helsinki, Finland (Hybrid) | 2 |
| Peräseinäjoki, Finland | 1 |
| Finland, Travel required | 1 |
| Kamppi, Helsinki | 1 |
| Distans - Finland | 1 |
| Hybrid | 1 |
| Kajaani, Finland | 1 |
| Lappeenranta, Suomi | 1 |
| Vaajakoski, Finland | 1 |
| Hyvinkä, Finland | 1 |
| Helsinki Metropolitan Area, Finland | 1 |
| Pääkaupunkiseutu, Finland | 1 |
| Stockholm, Sweden | 1 |
| occasional visits to Helsinki, Finland | 1 |
| Hybrid: Tampere office presence 3 days/week | 1 |
| Hybrid - Malmi office | 1 |
| Valittavissa asiakasyrityksen toimipisteistä, Suomi | 1 |
| Role type | Active listings |
|---|---|
| Project Manager | 28 |
| Electrical Designer | 23 |
| Project Engineer | 22 |
| Technical Support Specialist | 18 |
| Accountant | 17 |
| IT Service Manager | 15 |
| Automation Engineer | 14 |
| Account Manager | 13 |
| Product Engineer | 13 |
| System Specialist | 10 |
| Mechanical Designer | 10 |
| HVAC Designer | 10 |
| Mechanical Engineer | 9 |
| DevOps Engineer | 9 |
| Technical Project Manager | 9 |
| Fire Alarm System Specialist | 9 |
| Technical Writer | 9 |
| IT Project Manager | 8 |
| Site Engineer | 8 |
| Software Engineer | 8 |
| Test Engineer | 7 |
| Commissioning Engineer | 7 |
| Electrical and Automation Specialist | 7 |
| HVAC Project Manager | 7 |
| Production Test Engineer | 7 |
| Business Analyst | 7 |
| Solution Architect | 7 |
| Financial Controller | 7 |
| OPS Specialist | 7 |
| Unit Manager | 7 |
| Process Expert | 6 |
| Design Engineer | 6 |
| Sourcing Manager | 6 |
| Power Electronics Simulation Engineer | 6 |
| Service Engineer | 6 |
| Software Development Project Manager | 6 |
| Construction Supervisor | 6 |
| Solution Manager | 6 |
| Recruitment Consultant | 6 |
| Cash Management Specialist | 6 |
| Layout Design Engineer | 6 |
| Package Engineer | 6 |
| Software Developer | 6 |
| IT Specialist | 6 |
| Fullstack Developer | 6 |
| Fire alarm system specialist | 6 |
| Steel Structural Designer | 6 |
| Electrical Project Manager | 5 |
| Combat Management System Test Engineer | 5 |
| First Line Support | 5 |
| Project Coordinator | 5 |
| Site Manager | 5 |
| Shift Supervisor | 5 |
| Customer Service Representative | 5 |
| Senior Software Engineer | 5 |
| Assistant Project Manager | 5 |
| Process Engineer | 5 |
| Junior Compliance Manager | 5 |
| Analyst | 4 |
| Offensive Security Practitioner | 4 |
| M365 Specialist | 4 |
| Salesforce Specialist | 4 |
| Document Controller | 4 |
| Electrical Engineer | 4 |
| Certification Trainee | 4 |
| Automation Designer | 4 |
| Senior IT Project Manager | 4 |
| Layout Engineer | 4 |
| Network Growth Manager | 4 |
| Construction Site Manager | 4 |
| Technical Sales Support Engineer | 4 |
| Sales Coordinator | 4 |
| HR/IT Specialist | 4 |
| Office & Event Coordinator | 4 |
| Maintenance Planner | 4 |
| Sales Manager | 4 |
| Project Controller | 4 |
| Forwarder | 4 |
| Process Control Architect | 4 |
| Locksmith | 4 |
| IT Architect | 4 |
| Electrical Design Project Manager | 4 |
| Application Specialist | 4 |
| Electrical Project Engineer | 4 |
| Fire Alarm Installer | 4 |
| AFC Specialist | 4 |
| Application Manager | 3 |
| Customer Service Coordinator | 3 |
| Logistics Manager | 3 |
| IT Service Data and Configuration Product Owner | 3 |
| Procurement Engineer | 3 |
| Site Supervisor | 3 |
| Mekaniikkasuunnittelija | 3 |
| Project Controller, Vaasa tai Helsinki | 3 |
| MV Component Design Engineer | 3 |
| IT Auditor | 3 |
| HR Systems & Integration Specialist | 3 |
| Project Development Manager | 3 |
| Production Engineer | 3 |
| Automation Software Engineer | 3 |
| Role level | Active listings |
|---|---|
| Mid-Level | 775 |
| Manager | 204 |
| Senior | 142 |
| Junior | 77 |
| Intern | 17 |
| Director | 2 |
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