Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Remote - United States"), this listing's salary midpoint is about 18% lower. The offer still falls within the benchmark range (€1,667–€22,616). The listed pay band (€9,167–€10,750) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 14 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Success Manager | €3,900/per month | €6,220/per month | €11,998/per month |
| All roles in Remote - United States | €1,667/per month | €9,586/per month | €22,616/per month |
As a senior Customer Success Manager, you will have ownership of driving engagement and value for a portfolio of enterprise customers with a particular focus on our US-based clients. You will: Manage, support and develop a portfolio of enterprise customers (B2B) ; Connect with stakeholders (executive level and day to day) to understand and develop expertise when it comes to what drives user value and engagement; Develop the business by identifying patterns and synergies between different end-user use cases; Proactively share customer learnings and insights with the broader Stravito team.; Report to the Lead Customer Success Manager for the US; Work closely with Product, Tech & Design to make it happen!
Job Details
Responsibilities
- Manage, support and develop a portfolio of enterprise customers (B2B)
- Connect with stakeholders (executive level and day to day) to understand and develop expertise when it comes to what drives user value and engagement
- Develop the business by identifying patterns and synergies between different end-user use cases
- Proactively share customer learnings and insights with the broader Stravito team.
- Report to the Lead Customer Success Manager for the US
- Work closely with Product, Tech & Design to make it happen!
Requirements
- 5+ years experience as an enterprise Customer Success Manager, experienced managing complex fortune 1000 accounts.
- “Customer mindset” - knowing what to listen for, be able to separate between what is being said and what the underlying drivers are
- Business-orientation - constantly thinking of how to grow and scale your customer.
- Ability to thrive in start-up and remote-first environments
- Strong interpersonal and communication skills
- Fluency in English, both spoken and written
| Location | Active listings |
|---|---|
| Remote - Global | 9 |
| Stockholm, Sweden | 1 |
| Role type | Active listings |
|---|---|
| AI Engineer | 2 |
| Product Manager | 1 |
| Customer Success Leadership | 1 |
| Customer Success Manager | 1 |
| Backend Engineer | 1 |
| Customer Delivery | 1 |
| Legal AI Intern | 1 |
| Sales Enablement | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 8 |
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