Account Manager
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Barcelona, Spain"), this listing's salary midpoint is about 34% lower. The offer still falls within the benchmark range (€3,900–€8,050). The listed pay band (€3,750–€4,167) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 2 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Account Manager | €2,680/per month | €3,200/per month | €7,728/per month |
| All roles in Barcelona, Spain | €3,900/per month | €6,209/per month | €8,050/per month |
The AirDNA Account Manager role combines account management and customer success to retain revenue and identify upsell opportunities within a defined customer base. You will act as a trusted advisor, leveraging industry expertise and product knowledge to foster long-term relationships, drive customer satisfaction, and mitigate churn risks. The role requires strong commercial acumen, strategic thinking, and collaboration skills to drive business growth and customer value. Onboarding and engaging customers within 72 hours and conducting 90-day check-ins are key early activities. You will own your book of business end-to-end, manage renewals and upsells 90 days before renewal, monitor churn and produce insights for quarterly business reviews, and provide product and stakeholder training. You will also resolve customer issues and improve account health by taking ownership and escalating when needed. Requirements include full proficiency in English (native or fluent) and 2+ years in SaaS or B2B environments. Strong communication, organization, and a proactive, data-informed approach are essential.
Job Details
Responsibilities
- Onboard and Engage Customers within 72 hours
- Own your Book of Business end-to-end
- Manage Renewals & Upsells 90 days before renewal
- Monitor & Reduce Churn
- Provide Product & Stakeholder Training
- Resolve Customer Issues & Improve Account Health
Requirements
- Full proficiency in English (native or fluent)
- 2+ years of experience in SaaS or B2B environments
- Experience in account management is a plus but not required
- Strong commercial mindset and interest in sales
- Strong communication skills
- Highly organized and detail-oriented
- Proactive mindset
- Ability to analyze and explain data
- Ability to solve problems quickly
- Ability to act as a strategic advisor
- Willingness to continue learning
Skills & Technologies
| Location | Active listings |
|---|---|
| Remote - Global | 2 |
| Role type | Active listings |
|---|---|
| Revenue Manager | 1 |
| Account Executive | 1 |
| Role level | Active listings |
|---|---|
| Senior | 1 |
| Executive | 1 |
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