Technical Support Specialist
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Anywhere"), this listing's salary midpoint is about 97% lower. The offer sits below the benchmark range (€7,424–€22,408). The listed pay band (€346–€557) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 2 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Technical Support Specialist | €2,951/per month | €4,412/per month | €6,841/per month |
| All roles in Anywhere | €7,424/per month | €15,508/per month | €22,408/per month |
GR8_TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real. If you’re a challenger in spirit and a champion in action — join us....
Job Details
Responsibilities
- Handle and review incoming tickets from operators’ teams.
- Verify system data in internal admin panel.
- Advise support lines on configuration within Engagement-CRM.
- Isolate incidents using Kibana/OpenSearch.
- Inspect frontend with Browser DevTools.
- Prepare escalations with key details to middle-level engineers.
- Meet B2B SLAs and maintain ticket accuracy.
- Explain technical errors in plain language.
Requirements
- 2+ years in technical support, customer service (B2B), or operating product platforms using Jira, Jira Service Management, or ServiceNow.
Skills & Technologies
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