Customer Service Advisor
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("In Tampere, Finland: Customer Service Advisor"), this listing's salary midpoint is about 90% lower. The offer sits below the benchmark range (€2,204–€2,447). The listed pay band (€207–€252) is wider than the benchmark, which suggests greater salary variability. This benchmark is based on 2 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Advisor | €2,204/per month | €2,326/per month | €2,447/per month |
| In Tampere, Finland: Customer Service Advisor | €2,204/per month | €2,326/per month | €2,447/per month |
| Pay in our data — not quoted in ad (Mid-Level) | €207/per month | €229/per month | €252/per month |
Nordea is the Nordic region’s largest bank, offering comprehensive banking services and serving customers digitally anytime, anywhere. We are looking for individuals to join Nordea’s friendly personal banking team in Tampere as the first step in a career in financial services. This role focuses on customer interactions and successful service delivery across banking services via phone. Onboarding is provided by experienced Nordea service professionals. The role is goal-oriented and fast-paced, requiring flexibility to switch between tasks and maintain composure under pressure. You will have opportunities to grow professionally and many career paths within Nordea. Employment starts through Manpower for at least six months. Hours are 7:45–20:15, Mon–Fri, with occasional Sunday shifts, and a fixed monthly salary according to the financial sector collective agreement. Application via the link; background checks and potential prior delinquencies may apply. Contact: Delivery Manager Oona Criado, oona.criado@manpowergroup.fi.
Job Details
Responsibilities
- Provide customer service over the phone
- Assist customers with banking services
- Learn and grow through on-the-job training
Requirements
- Excellent communication skills
- Willingness to learn about financial services
- Ability to work in a fast-paced environment
- Finnish and English language proficiency; Swedish is a plus
Skills & Technologies
Recruitment Process
- 1Apply via the link
- 2Background check if selected
- 3Possible reference checks
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