School Cooperation Manager

Are you inspired by meaningful work, managing public sector accounts, and working closely with school professionals? We are looking for an energetic and solution-oriented School Cooperation Manager for a fixed-term position. The person we are looking for will take overall responsibility for designated accounts (primarily Finnish municipalities, education departments, and schools), ensure customer satisfaction, and ensure that the Someturva service provides the maximum possible value to school communities. **Job Description and Responsibilities** - Act as the primary contact person for Finnish customers. Proactively build and maintain trusting relationships with education department decision-makers and school staff. - Maintain regular contact with customers, respond promptly to inquiries, and resolve emerging challenges in cooperation with internal teams (sales, product development, expert services). - Coordinate and organize service implementations and training for customers, ensuring active use and impact of the service. - Monitor account KPIs and service usage rates. Report results to both customers and company management. - Participate in the continuous development of account management processes and materials. - As our organization grows, you will have the opportunity, if desired, to take responsibility for managing accounts in new, opening international markets. **What we require from you?** - A suitable university degree. - Knowledge of the school field, municipal decision-making, or education administration (e.g., experience as a principal, teacher, or education specialist) or experience in B2B/B2G account management. - Excellent interaction, presentation, and communication skills. - Strong analytical skills, organizational ability, and problem-solving skills. - Ability to work seamlessly as part of a multidisciplinary team. - Fluent English skills. **What would be beneficial?** - Passion for diverse work where you can participate in the development of processes, services, and business. - Desire to achieve results and succeed together with the rest of the team. - Ability to recognize phenomena in youth internet culture and create ways to activate different target groups (youth, guardians, and school staff) to adopt the service. - Fluent command of digital tools and systems. - Swedish language skills. **What we offer you?** - The opportunity to do work with genuine societal impact in preventing harassment and increasing the safety of children and young people. - Work with leading experts in the field in an organization where you are given the freedom and responsibility to take ownership of your role independently. - Become part of Someturva's growing story in Finland, Sweden, and the UK. - Our office is located in Helsinki, and we offer flexible remote work options and flexible working hours. - Salary will be agreed upon based on the selected person's experience and expertise. Duration of fixed term: The position starts according to the agreement in early September and lasts for the autumn semester until January 31, 2027. The position offers an excellent vantage point, for example, for a professional in the field taking a leave of absence from school life who wants to apply their expertise in a growth company.