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Full-Time Customer Service Representative

Customer Service Representative

Posted Nov 3 (3 days ago)

Key facts

Full-time Swedish-language customer service in Lisbon; shared housing, flights and health insurance are included.

How this salary compares

€949 - €1,24853% below mid-level roles
Monthly salary comparison for Customer Service Representative
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
mid-level roles€1,856 per month€2,240 per month€2,554 per month
This offer€949 per month€1,099 per month€1,248 per month

Based on 268 job ads that state the pay. · Data and reuse

Where and how
Lisbon, Portugal
Work model
On-siteHybridRemote
Languages required
SwedishEnglish

Job description

What you will do As a customer service representative, you will communicate with customers enthusiastically by email, social media and telephone. You will also solve problems and answer questions professionally. You will take part in training to learn how to handle customer enquiries more efficiently, achieve good results and leave customers satisfied. You will speak with customers in Swedish. English is the official language at the workplace, giving you the opportunity to improve your English while working in Lisbon. What the company offers You will work for one of the country's leading customer service companies in an international environment with colleagues from other countries. You will take part in activities and courses to learn how to handle different situations and respond to customers with empathy and professionalism. Your flight to Portugal is fully covered. Your new colleagues will welcome you at the airport, take you to your new accommodation and make sure you are looked after as you settle in. You will receive help opening a bank account and with questions about tax, registration and health insurance. You can learn Portuguese for free through the company's language courses. The company also pays for one free flight home per year if you become homesick. What you get A flight to Lisbon. Health insurance and accommodation. A paid flight to your home country once a year. A results bonus of approximately €100 per month. Paid training and coaching. During the two-week training period, you receive 50% of your monthly gross salary. Interesting career opportunities. Free Portuguese lessons, kitesurfing lessons, cooking classes and more. A welcoming and friendly company environment with activities such as movie nights and company dinners. Monthly gross salary without accommodation: €1,247.96. Monthly gross salary with accommodation: €949.35. An unforgettable experience that will benefit you throughout your life. What is required? Fluent Swedish, both spoken and written. Good English, both spoken and written. You are prepared to live and work in Lisbon for 12 months. You are at least 18 years old. If you are ready for a new adventure and feel the role suits you, apply today. One of our recruiters will contact you within 24 hours.

About the role

Summarised by JobCrawls from the job ad above.

Requirements

  • Fluent spoken and written Swedish
  • Good spoken and written English
  • At least 18 years old
  • Prepared to live and work in Lisbon for 12 months

Responsibilities

  • Communicate with customers by email, social media and telephone
  • Answer customer questions and resolve problems professionally
  • Handle enquiries efficiently and work toward good results and customer satisfaction

Skills & technologies

Customer ServiceEmail SupportSocial Media SupportTelephone Support

Benefits & perks

Recruitment process

  1. A recruiter will contact applicants within 24 hours.

About Working Adventures

Working Adventures logo
Working Adventures
Top locations (all time): Kreta, Hellas · 1 · Remote - Global · 1
View company
Current open roles at Working Adventures on JobCrawls
LocationActive listings
Kreta, Hellas1
Remote - Global1
Current role mix at Working Adventures on JobCrawls
Role typeActive listings
Customer Service Representative1
Current role-level mix at Working Adventures on JobCrawls
Role levelActive listings
Mid-Level1
About the employer

Working Adventures recruits candidates for jobs abroad and supports them through the recruitment and relocation process.

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