Customer Service Supervisor

We are looking for an experienced and service-minded customer service supervisor for Cajsa Helmi. We are a family-owned café-restaurant with over 43 years in operation, with locations in Porvoo, Lovisa and Helsinki. We seek a proactive and flexible person with prior experience in restaurant or café customer service. Experience with events, buffet service and banquet meals is an asset. In the role you will be actively involved in daily customer service and floor work. You will ensure that service runs smoothly, customers are attended to, and daily tasks are handled well in cooperation with the rest of the team. You are approachable and comfortable around people. You can recommend products and services and keep service situations smooth even during busy times. You take initiative and notice what needs to be done around you without constant guidance. The job responsibilities include taking orders, upselling, serving in the dining room, organizing and serving at various events, and handling daily floor tasks. We value good sense of humor, flexibility, a fast work pace and the ability to work both independently and as part of a team. We offer a versatile and responsible job in a unique setting in central Helsinki, thorough onboarding and a pleasant work community. It is important to us that work is a place you look forward to. The job starts as soon as possible. We offer a position with an average minimum workload of 30 hours per week. Shifts may also involve hours at the Porvoo and Lovisa locations upon separate agreement. Salary and other terms of employment are negotiated based on your experience. Please send your application and CV to leo.kallio@teehelmi.fi. Leo Kallio