IT Operations Specialist

Oneflow is the all-in-one contract platform that helps businesses create, negotiate, sign, and manage contracts throughout their entire lifecycle. We replace clunky PDFs and manual processes with interactive digital contracts designed to deliver a smoother customer experience. Publicly listed and continuously innovating with AI, we're shaping the future of contract automation. We are looking for a new IT Operations Specialist, so if you are dedicated and like to work in a collaborative environment where we make progress together—both when it comes to our product and our growth as individuals—this is something for you! What you will do - Collaborate closely with teams across the organization, including Development, Sales, Support, and HR. - Manage and maintain Oneflow’s growing portfolio of IT assets, hardware, software, licenses, user accounts, networking infrastructure, and other tools and systems essential to daily operations. E.g., Slack, Google Workspace, etc. - Own and manage procurement processes for IT equipment, software, and related services. - Organize, optimize, and continuously improve asset management processes, vendor contracts, office Wi-Fi, and internal systems. - Identify opportunities to simplify, automate, and streamline IT operations and workflows. - Enable and support employees in a fast-paced environment. - Support employee lifecycle processes by coordinating onboarding and offboarding activities in collaboration with managers and HR. - Ensure employees have the tools, systems, and support needed to work effectively both remotely and on-site. Skills and requirements - You have a minimum of 3 years of experience directly managing IT assets, networks, systems, and licenses. - You value attention to detail and process discipline. - You have knowledge of policy, process, and procedure development and implementation. - You are knowledgeable and experienced with MDMs (e.g., Mosyle), Apple products, and macOS. - You have experience working with Google products, specifically Google Workspace. - You’re well versed in budgeting, forecasting, and depreciation processes. - You thrive in renegotiating existing deals with providers to get the best support and prices possible. - You love solving mysteries and tracking down unknown assets and battling shadow IT. We also value if you have an interest in any of these areas: - Product development - Security and compliance - Infrastructure and operations - Networking and traffic prioritization - Finance and procurement What you’ll get - Be part of a growing company with an exceptional culture: our employee Net Promoter Score (eNPS) consistently exceeds the industry average. - Work alongside a team with a clear vision, ambitious goals, and well-defined objectives and key results. - Annual wellness allowance of 5,000 SEK. - Daily breakfast, weekly fika, and a modern, fully equipped office stocked with snacks and beverages. - Regular team activities and social events that reflect and strengthen our company culture. - Parental leave top-up to support you during family leave. - Comprehensive benefits package including pension, insurance, and access to OpenUp for mental health support and coaching. - Collaborate with highly skilled and inspiring colleagues from around the world. - Thrive in a fast-paced, inclusive, and open work environment.