Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Remote - Global"), this listing's salary midpoint is about 95% lower. The offer sits below the benchmark range (€1,500–€19,793). The listed pay band (€434–€552) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 307 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - Global | €1,500/per month | €5,917/per month | €19,793/per month |
| Pay in our data — not quoted in ad (Mid-Level) | €434/per month | €493/per month | €552/per month |
A well-known online gaming business in Malta is hiring a Customer Support Team Leader for night shifts. The role involves leading, coaching, and developing a team of customer experience agents, monitoring service levels, response times, and customer satisfaction, managing workload distribution, acting as an escalation point, driving operational improvements, ensuring compliance, and supporting recruitment and onboarding. The ideal candidate has previous experience in customer service or operations in iGaming, strong management and communication skills, ability to work in a fast-paced environment, and fluency in English plus at least one of Swedish, Finnish, Danish, Norwegian, or Dutch. Benefits include private health, professional development, and an international environment.
Job Details
Requirements
- Previous experience leading customer service or customer operations teams in iGaming
- Strong people management and communication skills
- Ability to work effectively in a fast-paced environment and make independent decisions
- Experience in monitoring KPIs and driving operational performance
- Knowledge of online gaming, betting, payments, or other high-volume customer-facing environments is advantageous
- Fluent English communication skills, and fluency in at least one of these languages: Swedish, Finnish, Danish, Norwegian, or Dutch
Education Level
None requiredBenefits & Perks
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