Recruitment Officer

About Global University Systems (GUS) Global University Systems (GUS) is one of the world’s most dynamic, inclusive and diverse international education organizations. GUS is a network of higher education institutions united around a common ambition: to make education accessible and aligned with labor market needs. We offer a wide range of programs, including bachelor’s and master’s level, professional training, English-language programs and corporate/ executive education programs. Whether on campus in Europe, North America or Asia, or from home, more than 100,000 students are part of a world-spanning network. When you join GUS, you become part of a leading international organization in the education sector, present in over 150 countries. Role purpose and responsibilities Promote the School of Design of Troyes’ offerings to prospective students by phone, email and online meetings. Manage the candidate journey from first inquiry to application and support French and international students throughout their studies. Understand internal systems and processes, program offerings and the higher education environment. Work autonomously, set priorities, and contribute to continuous improvement of recruitment processes and the student experience. Internal interactions include the School of Design Troyes teams, external schools and partner offices, and external stakeholders. Key tasks include proactively managing a high volume of prospects via phone, SMS, video conferencing, email and chat (often 70+ outbound calls per day); ongoing product knowledge training; providing personalized guidance to prospective students; guiding applicants from initial information requests to final admission and enrollment; advising on visa and immigration requirements for international students when applicable; building ongoing relationships with prospective students; ensuring high-quality service; representing the School of Design professionally; keeping CRM tools up to date; identifying new recruitment opportunities; contributing to process improvements and conversion strategies. Qualifications Minimum: • At least 1 year of experience in higher education • At least 2 years of full-time professional sales experience • At least 1 year of experience managing multi-contact sales cycles with multiple decision-makers • At least 2 years’ experience meeting revenue and quota targets • At least 2 years’ experience pipeline management and CRM reporting • Strong negotiation and communication skills • Quick learner with attention to detail; positive mindset; interest in higher education; analytical and reporting skills • Proficiency in English preferred. Desired: • Prior experience in education/e-learning • Bachelor’s degree or equivalent in Marketing, Sales or Technology or related field • At least 1 year experience in leadership or people management. Personality traits: Active listening, client need identification, commercial acumen, strong communication and interpersonal skills, patience and diplomacy. This role definition is not part of your contract and may be adjusted by the employer. Other information: The role may involve additional tasks as required by the company and supervisor. All employees are expected to embody the Group’s values and policies on equality, diversity, health and safety, and safeguarding individuals.

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