Account Manager

We are looking for a results-driven and customer-centric Account Manager to manage contract customers and sell our training services. This role involves building and deepening customer relationships, identifying client needs, and offering high-quality, comprehensive solutions. As a member of the Presto group, we leverage our strong fire safety expertise alongside our training services to enhance customer safety in diverse and effective ways. You will have the opportunity to utilize these synergies to build customer-specific solutions. Responsibilities: manage and develop contract customers long-term; sell training services and design/present customer-specific solutions; conduct customer meetings, proposals, and contract negotiations; monitor customer satisfaction and initiate improvement actions; design sales campaigns and customer-specific actions with the team; collaborate with internal experts and service teams to ensure the best customer experience. Requirements: experience in B2B sales, account management and solution selling; ability to analyze customers’ business and identify development needs; strong communication and negotiation skills; proactive and systematic work approach; willingness to commit to long-term customer work and develop into a professional in account management. What we offer: a responsible and meaningful role in developing customer relationships; opportunity to utilise the entire Presto group’s range of solutions to broaden customer solutions; modern work environment and supportive team; thorough onboarding and continuous skills development; office-based role with possibility of partial remote work after onboarding; work primarily from the office with flexible partial remote work after onboarding; apply quickly — we will fill the position as soon as a suitable candidate is found. For more information, contact Toni Kolis at 040 535 3234 or toni.kolis@suomenensiapukoulutus.fi.